Job Description

Job Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and support. This role requires excellent communication skills, a friendly disposition, and the ability to resolve issues efficiently. You will play a crucial role in enhancing customer satisfaction and fostering long-term relationships.

What you can expect:

Positive Team Culture

: Enjoy a collaborative, supportive work environment with regular team-building events and social activities.

Central Location

: Conveniently located in

Slough

, near public transport and local amenities.

All-Expenses-Paid Travel

: Participate in company trips and events across the UK and abroad.

Career Progression:

Access ongoing training and mentorship to support your growth into leadership roles or refine your sales expertise.

Performance-Based Pay

Responsibilities

Represent leading brands through direct face-to-face engagement in residential, event-based, or B2B settings. Deliver excellent customer service and help build long-term customer relationships. Provide accurate information regarding products and services. Assist customers with order placements, modifications, and cancellations. Resolve customer complaints and issues professionally. Collaborate with other departments to ensure customer needs are met. Stay updated on product knowledge and company policies. Contribute to team goals by sharing insights and feedback.

Qualifications

Previous experience in a customer service role is preferred but not essential. Strong verbal and written communication skills. Ability to handle difficult situations with patience and professionalism. Excellent problem-solving skills and attention to detail. Proficiency in using customer service software and Microsoft Office Suite. A positive attitude with a willingness to learn and adapt. Ability to work well both independently and as part of a team.
If you are passionate about delivering outstanding customer service and thrive in a dynamic environment, we encourage you to

apply

for this exciting opportunity.

Job Type: Full-time

Pay: From 500.00 per week

Additional pay:

Performance bonus
Benefits:

Company events Free parking On-site parking
Schedule:

Monday to Friday
Work Location: In person