Job Description

Job Title:

Business Analyst (Salesforce Focused)

Salary:

55,000 - 65,000 per annum (depending on experience)

Bonus:

Up to 10% discretionary bonus

Job Type:

Full-Time, Permanent

Location:

Remote (UK-based only)

About the Role

We are looking for a proactive and detail-oriented

Business Analyst

with strong experience in

Salesforce

to help formalise and document existing systems, logic, and processes as part of an ongoing digital transformation.

In this fully remote role, you'll work directly with the Director--who originally built much of the Salesforce environment--and partner with our development team to capture, clarify, and structure business logic for future maintainability and scalability.

You'll play a key role in bridging technical and business teams, ensuring a smooth transition from legacy knowledge to formal documentation and scalable systems.

Key Responsibilities

Work closely with the Director to extract and document current Salesforce logic (Apex classes, triggers, flows, etc.) Translate informal processes into clear documentation, process maps, and user stories Collaborate with development and QA teams to align technical tasks with business needs Gain deep understanding of current Salesforce architecture, configurations, and codebase Identify edge cases, dependencies, and opportunities for process improvement Participate in sprint planning, backlog refinement, and testing strategies Contribute to optimization and potential refactoring of Salesforce workflows and automations Support test case development and ensure business logic is reflected in final solutions

Requirements

5+ years' experience as a Business Analyst, ideally with Salesforce exposure Strong understanding of Salesforce architecture including Apex, Flows, Triggers, and Custom Objects Experience working with technical teams and interpreting complex system logic Excellent communication, documentation, and stakeholder management skills Familiarity with tools such as Confluence, Lucidchart, Draw.io, and Jira Ability to work independently and drive clarity from ambiguity Comfortable reading and understanding Salesforce Apex code (even if not writing it)

Nice to Have

Salesforce Admin or Business Analyst Certification Background in software development or QA Experience with process reengineering or change management Familiarity with ISO 27001 or other compliance frameworks

What Success Looks Like

Within 3 months, you've documented 80%+ of undocumented logic in a structured, scalable format You've become a key point of contact for business process clarity You've created continuity between business strategy and Salesforce implementation

Apply Now

If you're a motivated Business Analyst with strong Salesforce knowledge and a talent for bringing clarity to complex systems, we'd love to hear from you. Apply today and help us shape the future of our digital platform.

Job Types: Full-time, Permanent

Pay: 50,000.00-60,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Work from home
Schedule:

Monday to Friday
Work Location: Remote