Job Description

Job Category: Technology & Cyber
:
Location and flexible working: Edinburgh or London. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.
Job Type: Permanent
Closing Date: 28th July
Salary and benefits: Up to 65,000 dependent upon experience plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more
Recruiter: Douglas Smith
We have an incredible opportunity to join us here at Phoenix Group as a Salesforce Marketing Cloud Consultant within our Pension and Savings Division.
Who are we?
We want to be the best place that any of our 6,600 colleagues have ever worked.
We're Phoenix Group, we're a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We're a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet.
The role
You will be responsible for implementing, optimizing, and managing Salesforce Marketing Cloud solutions for businesses which help organizations design automation strategies, execute personalized customer journeys, and leverage data-driven insights to improve engagement and ROI. Will you be supporting our iconic Standard Life brand and is at the forefront of delivering on our ambitious plans.
You will be the Marketing Cloud platform owner, setting out platform architecture, governance, roadmap, config, and admin along with developing and delivering the roadmap for continually unlocking features and increasing integrations with new touchpoints. You will be designing and delivering solutions using Email Studio, Mobile Studio, Automation Studio and Journey Builder and provide advice on how to optimise further and flow of data from various sources into the CDP.
Along with leading requirements gathering, solution design and configuration of the Marketing Cloud platform and documenting all configurations, customizations, and campaign processes including setting up objects, fields, workflows, and automation along with implementing and maintaining security protocols to protect sensitive customer data and ensuring compliance with data privacy regulations
What we're looking for

• Expertise in Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio, etc.) and knowledge of AMPscript, HTML, CSS, and SQL for email personalization and automation
• Experience with API integrations and data extensions in Salesforce Marketing Cloud along with knowledge of the Salesforce tool set including Data Cloud and CRM
• Understanding of customer segmentation, lifecycle marketing, and multi-channel campaigns
• Experience with marketing analytics tools (Google Analytics, Datorama, Tableau).
• Strong understanding of digital marketing KPIs including email marketing, PPC, and other marketing conversion metrics.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence at all levels of an organization
• Ability to communicate complex concepts to non-technical stakeholders

We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
We're reviewing applications as they come in, so apply early to avoid missing out.
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