Job Description

Salesforce Manager role

with a global FMCG group. This is a

hands-on, high-impact position

where you'll take full ownership of a brand-new Salesforce platform and shape how it's used across multiple markets and brands.



The role sits at the centre of the business, partnering with Commercial, Customer Operations, and IT to drive adoption and make Salesforce the heartbeat of operations. It's based in

London

, with opportunities for international travel to connect with the wider commercial teams.



Your impact will cover:

Operational leadership

keeping Salesforce running smoothly and seamlessly

Salesforce expertise

being the go-to admin and product lead, aligning CRM with end-to-end processes

Process integration

embedding workflows into Salesforce to boost collaboration and efficiency

Reporting & dashboards

building insights that track and drive commercial performance

KPI management

setting, monitoring, and improving performance measures

Master data ownership

safeguarding CRM data accuracy and quality

Collaboration

linking Salesforce with ERP and other systems

Training & advocacy

championing adoption and upskilling users to unlock Salesforce's potential

The business is at the

early stage of its Salesforce journey

, so this is a rare opportunity to design a platform that becomes the long-term backbone of a global, award-winning portfolio of brands.



They're looking for someone with

proven Salesforce CRM experience, ideally with Admin certification

, and a background in product management. You should have hands-on experience, strong communication skills to influence both execs and end users, analytical and problem-solving abilities, and the resilience to thrive in a fast-paced, international environment.



In short: this is a chance to

own, influence, and innovate

- shaping Salesforce from the ground up in a dynamic, global FMCG business.