Job Description

Job Summary

The Salon Coordinator plays a pivotal role in ensuring the smooth operation of the salon while providing exceptional customer service. This position involves managing appointments, coordinating with stylists, and maintaining an inviting atmosphere for clients. The ideal candidate will be confident with admin and booking systems, and possess strong organisational skills, contributing to a positive experience for both clients and staff.

Duties

Greet clients warmly upon arrival and provide assistance as needed. Monitoring spreadsheets and reports in excel and google docs. Manage appointment scheduling and confirmations to optimise stylist availability. Maintain an organised reception area, ensuring it is welcoming and tidy. Confident in inventory management, including ordering supplies and tracking stock levels. Coordinate communication between clients and stylists to ensure clarity on services provided. Handle client inquiries and resolve any issues or complaints professionally. Support marketing efforts by promoting salon services and special offers to clients.

Skills

Strong interpersonal skills with the ability to build rapport with clients and staff alike. Task focused and analytical with a forward thinking attitude. Excellent organisational abilities to manage multiple tasks efficiently. A keen interest in the beauty industry, with a desire to learn and grow within the role. This position is ideal for individuals who thrive in a dynamic environment and are eager to contribute to a team dedicated to excellence in service delivery within the salon industry.
Job Type: Part-time

Pay: From 13.50 per hour

Expected hours: 15 - 20 per week

Benefits:

Additional leave Health & wellbeing programme
Work Location: In person