Job Description

You'll be part of our Ring Fenced Team (RFT), a group of 15 engineers supporting the London area. The team provides cover for sickness, holidays, resource-on-demand requests, and project work across multiple customer accounts-including government and banking sectors. Due to the nature of these clients, Security Clearance (SC) will be required.
Key Responsibilities

• Provide intermediate to advanced desktop support including installation, configuration, troubleshooting, and break/fix services.
• Deliver basic Wintel server support including installation, configuration, administration, and hardware repairs.
• Support a variety of hardware and software platforms, accredited through vendor training (e.g., HP, Dell, Lenovo).
• Occasionally drive a customer-supplied vehicle to satellite sites-clean driving license required.
• Nationality restrictions may apply.

Technical Skills & Experience
Desktop & Mobile Support:

• Windows 10/11 desktop and laptop support (HP, Dell, Lenovo)
• macOS support (MacBook and desktop)
• Office 365 and Microsoft Teams
• Apple and Android mobile devices
• Wireless connectivity and fault diagnostics
• Walk-up Tech Bar and floor-walking support

System Administration:

• OS navigation, desktop shortcuts, printer setup, and network mapping
• Laptop/desktop build and configuration using scripted processes
• Moves, changes, and workstation setups

Server & Data Centre:

• Experience with HP ProLiant (Gen8-Gen10), Dell servers, Lenovo blades
• Backup systems, tape libraries, storage configuration, and hardware support
• Cisco hardware knowledge

Additional Requirements

• Security Clearance (SC) is mandatory.
• Must have hands-on experience with server break/fix in a data centre environment.
• Willingness to travel and drive as needed.

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Ben Littlewood E-mail
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis and Talent Solutions - creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.

Skills Required