Job Description

About Us:

Chaffinch is a fast-growing business outsourcing provider, delivering digital transformation, document management and confidential shredding solutions to organisations across the UK.

We recruit people. It sounds simple, but we are old-fashioned that way. It is crucial that our people align with our values and ambitions. We offer an environment to develop personally and professionally and seek those who care about building long-term relationships.

The Role:

We are recruiting a Scanning & Data Analyst based at our Stoke office to help meet the growing demand for our scanning, automation, and digitisation solutions. We are looking for someone with determination, dedication and perseverance. Previous experience in a scanning role is not essential, as we seek people with the right characteristics to join our team. Teamwork, attention to detail and reliability are all non-negotiables in our business. If you are looking for a change in direction to a professional office setting and feel you fit the bill, please get in touch.

Responsibilities:

Preparation of documents for large-scale scanning Identifying, classifying and sorting documents according to customer specifications High-volume document scanning utilising one or more workstations Handling documents with care and attention Utilising large format scanners, letter openers and other document-handling equipment Rebuilding files where required post-scanning to allow for ongoing storage or return to the customer Performing human-in-the-loop verification for Intelligent Character Recognition software Analysing processed data to ensure it meets specific customer business rules Onboarding and setup of new customer profiles in software platforms Ensuring high performance and productive work to hit efficiency targets General client account support Feedback learning and market information to colleagues

Skills & Experience:

Good computer skills - MS Office and cloud-based web apps experience preferred Practical experience with office equipment is preferred, e.g., scanners, printers, copiers, etc. Experience in a professional office environment is an advantage Exceptional organisational skills to ensure customers' needs are handled efficiently Ability to work to targets and perform tasks efficiently To work quickly and efficiently under pressure Good eye-to-hand coordination An ability to effectively multi-task Good verbal communication skills An aptitude for working well within a team Understand, appreciate and maintain the confidentiality of sensitive data.

Benefits:

Professional development opportunities Contributory pension scheme Employee health & well-being cash plan Employee retail discount scheme Excellent transport links, located just off the A500 and a few minutes' walk from Longport Railway Station

Location:

Stoke-on-Trent Headquarters - Middleport, ST6 4DJ

Contract:

Monday through Friday, 37.5 hours per week, working between 9 a.m. and 5 p.m. Part-time and flexible working considered for the right candidate.

Job Types: Full-time, Part-time, Permanent, Graduate

Pay: 12.21 per hour

Expected hours: 22.5 - 37.5 per week

Benefits:

Company pension Employee discount Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Education:

A-Level or equivalent (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person