Job Description

We have an exciting and rewarding opportunity for a passionate and motivated individual to join our supported housing service in Cardiff on a Full-time, permanent basis. Janner House & Teal Street provides support to 20 individuals who have an offending history.

What is great about the role?

The service provide temporary supported accommodation for adults who are 18+, motivated to change and willing to engage with solutions focused housing related support. The service supports people to develop the key skills needed to prevent homelessness, improve financial capability and to develop the skills to settle in the community and achieve positive progression. You will play an essential part of our team where you'd be required to work in the project and in the community - supporting people in their own homes.


As a Scheme Support Officer You will assist the Project Workers in delivering support to those accessing our service who are working toward realistic goals around independent living, confidence-building, training and employment opportunities and their overall health and wellbeing. The aim of our service is to provide a helping hand to those who have previous criminal offenses and are working toward a fresh introduction into society.

Your day will consist of:

Work with people to truly make a difference in their life Use your skills and talents to engage with people Support people to achieve their potential Develop your networking skills by working in partnership with external agencies Encourage community engagement
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role, and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse and anti-social and offending behaviour. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.

Who we are looking for:

Car owner with current driving licence - desirable


Ability to work with and build rapport with vulnerable and disadvantaged people and to provide support and advice appropriately Ability to work well within a team Ability to prioritise tasks and manage own workload with minimal supervision Relevant experience or transferable skills Demonstrate the right attitudes in line with Pobl values (Positive, connected & considerate) IT Literate Ability to deal with challenging and emergency situations Good communication skills

Part of your role will also include sleep-in shifts at the scheme, you will be provided with a secluded area that includes a bedroom, bathroom, and kitchen facilities.

To be a great Scheme Support Officer, you don't always need previous experience or qualifications. Awareness of issues faced by people at risk of homelessness would be extremely useful in the role.

What are the pay and benefits?

Full-time, Permanent. The salary for this position is 24,531.00 + 51.11 for sleep-ins. You will work on a 4 week rolling rota which would involve: Days and 1 sleep-in per week (additional payment of 51.11 for each sleep-in shift) 26 days holiday entitlement plus Bank holidays (Pro Rata) Training and progression opportunities Pension scheme Sick Pay Enhanced DBS which we will pay for Time for Talking - a free counselling service Pobl Wellbeing Team Long Service Awards Mileage Paid at 45p per mile

We will be holding an open day/meet and great at the service on the 21

st

August - more information will be available when the job closes.

Interviews will take place on the 28

th

& 29

th

August 2025.

FREDIE

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group, and we encourage you to apply now.


If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262

What do you need to do now?

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.


Further Information can also be found on the .