Job Description

The Football Association has an exciting opportunity for a School Exam and Admin Support Officer.
The role of the School Exam and Admin Support Officer will be to coordinate exam administration and provide comprehensive administrative support, enabling the Player Education & Lifestyle department to effectively support England Women's Teams.
This position is offered on a casual basis, with an average commitment of approximately 20 hours per month. It involves some on-site engagement at St George's Park and offers flexibility to accommodate individual schedules.
What You'll Do?

• Manage and maintain a centralised player education database, using Excel and other systems to accurately record, track and update exam data, ensuring consistency and data integrity.
• Coordinate and administer all exam-related paperwork, working closely with internal and external stakeholders to ensure documentation is completed to a high standard, submitted on time, and supported by clear, timely communication.
• Provide comprehensive administrative and operational support to the Player Education & Lifestyle Lead, demonstrating strong organisational skills and attention to detail.
• Prepare and maintain Player Education resources for squads, ensuring all materials are available, equipment is in working order, and stock is replenished ahead of camps and tournaments.
• Respond promptly and professionally to internal and external enquiries relating to Player Education & Lifestyle, providing accurate information and support as required.
• Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
• As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What You'll Need?
Essential for the role:

• Strong administrative expertise, with proven experience using Microsoft Excel and Office to manage data efficiently.
• Demonstrable recent experience in exam administration within secondary school or post-16 education settings.
• Excellent written, verbal, and presentation communication skills.
• Skilled in handling and securing personal data in line with regulatory requirements.

Beneficial to have:

• Proficient in using Smartsheet to efficiently manage data and workflows.
• Knowledge of JCQ examinations and familiarity with the special consideration process.
• Experienced in managing exam access arrangements.

What's in it for you?
We pride ourselves in offering a competitive rate of pay as well as great opportunities to develop and grow in your role.
We are committed to ensuring everyone can flourish in their roles, and by doing this, we offer top-of-the-range facilities across two core business locations. We have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English football. We are also delighted to have a world-class Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

Skills Required