Media House, Adlington Industrial Estate, Macclesfield, Cheshire SK10 4NL
Contract type:
Permanent
Schedule:
Full-time, permanent - Monday to Friday
Reports To:
Project Manager / Managing Director
Probation Period:
6 months with pay review if successful
Salary:
25,500 pa basic + commission system - OTE
41,300
pa
Commission: Uncapped
- commission system of
5%
of NET profits
Benefits:
. Cycle to work scheme
Free on-site parking
22 days holiday per year (plus bank holidays) - increasing by 1 day per year to a maximum of 25 days
Off-site/On-site training courses offered
Job Overview
EM Resist specialises in the development and manufacturing of fine chemicals and consumables for the semiconductor industry, primarily focusing on resist materials.
We currently have an opening for a sales position to cover key accounts and sales administration. The right candidate will have prior sales experience, preferably in a company operating within a technical field, who is looking to grow into a sales management role.
The role consists of joining a small sales team in promoting and selling products for the semiconductor industry, liaising both directly with clients as well as a number of international distributors. You will be responsible for generating and following up on leads, following the sales process from start to finish. Due to the technical nature of the products, technical support will always be available to assist any sales, however developing a basic understanding of the products or science is essential.
Alongside your key role and responsibilities, you may also be asked to assist in other areas of the business or our other business activities. These may include processing customer samples and orders, liaising with the technical team on technical issues or purchasing.
Responsibilities and Duties:
Taking ownership of the full sales process - generating and following up on opportunities through various communication channels
Processing orders and liaising with customers
Dealing with customer enquiries
Liaising with the manufacturing team to ensure smooth and speedy order processing
Liaising with couriers and booking shipments
Be the first point of contact for distributor enquiries, requests and orders
Pro-active role in streamlining company processes
Building and maintaining strong relationships with new and existing clients
Action customer technical and commercial requests by liaising with our technical support team
Ability to develop product knowledge (technical support always available)
Create and present sales presentations to prospective clients (with technical support)
Assist with the preparation and staffing of national and international conferences (2-3 per year)
Generating sales leads through various communication channels
New Lead generation
Upsell existing orders
Processing orders, Maintaining Orders
Providing sales reports to management and suppliers
Liaise with manufacturing team to ensure smooth and speedy order processing
Managing customer complaints and returns
Liaise with customers regarding status of orders
Liaise with couriers and book shipments
Action customer technical and commercial requests by Liaising with our technical support team
Skills & Qualifications: Essential
Educated to bachelor degree level or above in a relevant scientific subject (eg. Chemistry, materials science, physics).
5 years' proven experience of working within a technical sales role.
Computer Literate
Good organisational Skills
Ability to prioritise
Good Communication skills with the confidence to speak to researchers
Driven and self-motivated
Experience using a CRM
Desirable
Degree level in a physics/chemistry/materials science based subject
5 years' experience of working within a senior technical sales role
Basic knowledge of semiconductor industry
Experience managing a CRM with ERP
Job Types: Full-time, Permanent
Pay: From 25,500.00 per year
Benefits:
Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking
Education:
Bachelor's (preferred)
Experience:
Sales: 1 year (preferred)
Willingness to travel:
25% (preferred)
Work Location: In person
Expected start date: 01/09/2025
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