Job Description

Scrum Master (Senior Delivery Manager) RTGS

Scale F

Permanent, full-time

Location: Leeds or London

This role requires proven, hands-on experience as a Scrum Master delivering in a Scaled Agile (SAFe) environment--not just coaching teams, but actively facilitating ceremonies, managing dependencies, and driving delivery outcomes.


Reporting to the RTGS Release Train Engineer, you will be part of the RTGS Technology team that provides day-to-day support and development of new capabilities for the Bank of England Real Time Gross Settlement solution.


Being a Scrum Master at the Bank of England will require championing agile delivery methodology and help build understanding and capability across Bank teams. Facilitating cross-functional groups to plan and deliver work - identifying which methodology best fits the needs and style of the team, will be a key part of this role.


This role requires core RTGS hours to be supported and brings the opportunity for staggered starts or ends to the standard working day.

Flexible Working Options:

This role is open to flexible working patterns, including:


Job share Flexible start and end times Part time working Compressed hours (subject to approval) Working from abroad (subject to policy) Hybrid working with a minimum of 40% office attendance per month

Opportunities in Leeds:

We're excited to be growing our presence in Leeds, a city we've been connected to for nearly 200 years! Our modern, accessible office in the City Centre offers a supportive, flexible working environment. The majority of roles, including this one, are now available in Leeds, giving you the chance to build a meaningful career outside of London while contributing to our mission from a dynamic and growing location. You'll work collaboratively with London-based colleagues in a hybrid model, with regular opportunities to travel into the London office to meet and connect together in person.


Want to learn more? Discover what makes our Leeds office such a dynamic place to work by visiting our Leeds page for more details.

A Day in the Role

RTGS settles on an average day 800billion and is critical national infrastructure. Each day brings new challenges and opportunities, creating an environment suited for those who work well in a fast-paced setting. An individual whose approach is getting it "right" in tight timescales can make a real difference.


A typical day would start by checking the team's digital workspaces for overnight updates, blockers, and any urgent issues. In our hybrid arrangement, this could include syncing calendars to ensure remote and in-office participants are aligned for the day's ceremonies.


Next, the daily stand-up is held via video call where you facilitate updates on progress, blockers, and priorities. This is a key moment to spot emerging risks or dependencies that may affect sprint goals.


After that, you facilitate backlog grooming. They help clarify user stories, estimate effort, and ensure alignment with SAFe PI objectives.


Lunch may include informal chats with team members--either in person or via virtual coffee catchups.


Mid-afternoon, you liaise with business stakeholders, platform leads, and project managers to communicate progress, raise risks, and align on delivery expectations. This may involve drafting reports or facilitating cross-functional syncs.


The day ends with a review of tomorrow's schedule, updates to the team dashboard, and follow-ups on unresolved blockers. You may also prepare notes for the next day's stand-up or update the RAID log.

Role Requirements

You are a dedicated Scrum Master within an Agile environment, and you champion best practice in agile processes. You have a clear collaborative approach to working with others and are keen to share knowledge with colleagues.


You also understand that the RTGS environment is critical to the UK Payments Systems which requires a methodical approach and be flexible to work outside core hours as required.

Minimum Criteria

We are looking for someone who has the following key skills and experience:


Hands-on Scrum Master experience delivering within a Scaled Agile (SAFe) environment, including facilitating PI Planning and sprint ceremonies. Experience establishing and sustaining Agile ceremonies, ensuring production and maintenance of relevant artefacts. Proven delivery experience of IT projects, ideally across both Agile and Waterfall methodologies. Demonstrable experience coaching teams on Agile ways of working.

Essential Criteria

We are interested in hearing from candidates who have the following capabilities:


Effective facilitation and organisational skills, with examples of planning and executing Agile delivery. Clear communication and collaboration skills, enabling strong stakeholder engagement. Ability to plan and prioritise workload for self and teams, aligned to programme objectives and deadlines. Practical experience using Jira, Confluence or similar tools to support transparency and delivery tracking. Capability to identify and resolve blockers quickly, escalating where necessary to maintain momentum. Experience applying risk identification and mitigation strategies in a delivery context. Proven ability to build and maintain strong relationships with internal and external partners, demonstrating understanding of business processes. Experience agreeing scope, priorities and delivery plans with stakeholders and coordinating dependencies across multiple teams.

Desirable Criteria

It would also be beneficial, but not necessary, to have some of the following:


Relevant professional experience and industry-recognised qualifications (e.g., SAFe, ITIL). Experience of working in a financial services environment. Experience delivering to Cloud (SaaS and PaaS) platforms and services. Familiarity with technology change management processes. Commercial awareness and experience in supplier management.
If you do not have all the Desirable criteria, your application will be considered. It is important to note that the Bank has a robust ITIL Change Management process, has business-critical processes that depend on our RTGS environment, and requires incidents on these technologies to be resolved quickly.

How This Role Fits into the Wider Bank

This role is part of the Markets, Banking, Payments & Resolution division within the Bank of England: Technology RTGS Operations.

Our Approach to Inclusion

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.



At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.



We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.



For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.



Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.

Salary and Benefits Information

We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.

We offer a salary as follows:


Leeds circa 47,920- 53,910


London circa 53,200 - 59,850





In addition, we also offer a comprehensive benefits package as detailed below:
Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time. A discretionary performance award based on a current award pool. An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days' annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection.

National Security Vetting Process

Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice .



The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.

The Application Process

Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully.

All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.

The assessment process will comprise of two interview stages.

This role closes on Sunday 30 November

Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.