Job Description

Customer Experience Assistant Hospitality (Fixed Term)

Contract Type:

Seasonal Fixed Term Contract

Application Deadline:

22 November 2025

Induction Date:

24 November 2025

Contract end:

05 January 2025 (with potential for extension)


We are recruiting for enthusiastic Customer Experience Assistants to join our team for the festive season! This is a fantastic opportunity to bring your passion for hospitality to life in a fast-paced, customer-focused environment across our vibrant venues. This will be a Fixed Term Contact of 20 hours per week with the potential for extension.

About the Role

As a Customer Experience Assistant, you will:

Deliver exceptional customer service, ensuring every guest has a safe and memorable experience. Prepare and serve drinks and food across our bars and cafe bars, including high-volume service during pre-show and interval times. Support daytime cafe bar services at Coda (Music Hall) and The Terrace (His Majestys Theatre). Assist in providing hospitality for corporate events, conferences, and special occasions.

About You

Were looking for individuals who:

Have experience working in bars, cafe bars, or similar roles (barista or waiting experience is a plus, but training will be provided). Thrive in team environments, with strong communication skills and a proactive, friendly attitude. Are confident and customer-focused, putting the guest experience at the heart of everything they do. Are aged 18 or over (due to licensing laws). Have regular availability for evening and weekend shifts, particularly Fridays and Saturdays.

What We Offer

A dynamic and supportive team environment. The chance to gain valuable experience in a high-energy hospitality setting. An opportunity to extend your role beyond the festive period based on performance. 12.60 per hour

Availability Requirements

Given the nature of this contract, availability over the core festive period, including the week of Christmas Day, is essential.


If youre passionate about creating memorable experiences and are ready to bring your energy and enthusiasm to our team, we want to hear from you!

Lets create a spark this festive season together!

For more information about us, the role, and to apply online, visit www.aberdeenperformingarts.com/work-with-us/. Alternatively, send us your CV and covering letter (in a format which is most comfortable to you) which tells us:

why you would love to work with Aberdeen Performing Arts why you are perfect for this role how you would create a SPARK (with reference to our values)
to recruitment@aberdeenperformingarts.com.


You may wish to apply by video or audio in addition to sending us your CV. To do this please ensure it is saved in an easily accessible format and send via a We Transfer link to recruitment@aberdeenperformingarts.com. Videos should be no longer than 5 minutes long (maximum). If you have access requirements or need additional support to apply or to progress your application, please let us know so we can help - this information will not be a factor in our decision making. We run a Guaranteed Interview Scheme, which offers disabled people or those who are care experienced a guaranteed interview, if they meet the essential criteria for the role. Please let us know in your application if you would like to be considered in the Guaranteed Interview Scheme.


We are an equal opportunities employer, committed to the principle of diversity and inclusion in all areas. In that spirit, applicants with diverse backgrounds, experiences, abilities and perspectives are encouraged to apply.


This post does not meet the minimum requirements for visa sponsorship under the Skilled Worker Route. We are therefore unable to consider applicants for this post that require sponsorship to work in the UK.