Job Description

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Description

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.




We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.




The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role

In this role, you'll be the final point of call for customers, ensuring seamless cash and card till transactions and finishing their shopping journey with a smile. You'll be expected to offer recommendations from the till point, and make sure every customer leaves with a lasting positive impression of LUSH, ensuring return custom.

With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Key Information

Hours available:

8-32 hours per week

Application Deadline:

1.11.25

Interview Date:

Ongoing from 3.11.25

Training:

Week commencing 10.11.25

Start Date:

From 10.11.25#

Key Responsibilities

Greet customers warmly and create a welcoming store environment. provide a seamless till transaction in a very fast paced, energetic environment. Engage with customers at till point to validate their purchases and provide recommendations. Maintain a clean and tidy till point. Support the store's sales targets by promoting products creatively at till point and offering samples


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Skills and Experience

Customer Experience

: Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Till Assistant, your crucial role significantly contributes to infusing this warmth into every customer interaction and making it memorable.

Communication

: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Till assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success during the holiday period.

Energetic Pace:

Dealing with large volumes of customers coming through till point is part and parcel of Christmas at LUSH. The ability to maintain a positive attitude with every customer while ensuring speedy delivery and transactions is crucial.#

Benefits

Holiday allowance 50% discount on Lush products and spa treatments Profit-based bonus Complimentary spa treatment
Pension scheme Paid day off for your birthday Cycle to work scheme Discounted rail and bus season tickets Employee assistance programme 6 months' full pay for parental leave (primary caregiver)
Financial childcare support on return to work
Flexible working qualifying period & hours required
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About Lush

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.

Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold 'naked' to the customer without any packaging.



We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!



Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.