Second Line It Technician

Bedford, ENG, GB, United Kingdom

Job Description

Job Reference #


EDV/2025/HAT/33454

Location


Bedford Academy, Mile Road, Bedford, , MK42 9TR

Contract Type


Permanent

Contract Term


Full-Time

Salary


33,143.00 - 34,434.00 Annually (Actual)


Point 21 - 23 on HEART scale

Closing Date


12:00pm, 17th Oct 2025

Start Date


01/12/2025

Positions Available

1

About HEART Academies Trust




HEART Academies Trust formed in 2017 and currently consists of one secondary school, Bedford Academy and three partner primary schools, Cauldwell, Shackleton and Shortstown. Together we serve more than 2500 pupils aged from 2 to 18 years.


We are a non-profit making charitable company sponsored by the Harpur Trust, one of the largest charities in the UK. With a proven track-record in education through their ownership and management of four Harpur Trust private schools in Bedford and as a sponsor of Bedford Academy since its creation in 2010, they are the perfect partner to support HEART Academies Trust as we grow.


HEART Academies Trust supports continuity of education within the community. Adopting a 'stronger together' approach and a commitment to positive collaboration enables each academy within the Trust to celebrate what they already do well whilst providing opportunities to ensure continued development and improvement across all academies within the Trust.

What we offer




As part of HEART Academies Trust, staff are valued and supported, allowing them to contribute fully to the wider school community. Our commitment to staff development and wellbeing is paramount.

Paid wellbeing day per year. CPD pathways, career progression, secondment and shadowing opportunities. 200 Refer a friend scheme, tech scheme and cycle to work scheme. Employee assist programme. Generous pension and a competitive salary. Free gym, shower and parking facilities. Free tea, coffee, breakfast and eye tests. An open and collaborative working environment with an inclusive workplace Generous leave entitlement, starting at 27 days (exclusive of bank holidays). An excellent catering provision. A commitment to environmental sustainability.

Main Duties Include:



Support the Technical IT Manager and the IT Support Partner(s) to ensure secure ICT service availability for both internal and external access to Trust networks. Manage efficient and timely responses to requests made to the IT Helpdesk, Assist the IT support team in remotely resolving issues and requests reported to the IT Helpdesk. Support for the Trust's centralised ICT network as per the scope of IT. Provide technical input and support during planning and implementation of project work as per the Trusts IT development plan. Document common tasks and processes effectively to provide clear instructions for users of all levels of technical knowledge and ability. Keep abreast of new technologies and developments in the education sector and recommend improvements based on this knowledge. Identify potential gaps in cyber security and make recommendations on how to mitigate identified issues. Monitor deployment of software and solutions across the trust to ensure the security of the network and devices is kept up to date

37 hours all year round



Monday - Thursday 8:30 - 16:30, Friday 8:30 -16:00



We reserve the right to close the vacancy at an earlier opportunity, please ensure you submit your application at the earliest available time.





Bedford Academy, Mile Road, Bedford



MK42 9TR
01234 301500

info@heartacademiestrust.co.uk

http://www.heartacademiestrust.co.uk

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Job Detail

  • Job Id
    JD3801417
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Bedford, ENG, GB, United Kingdom
  • Education
    Not mentioned