Job Description

Job Type
Permanent
Curriculum / Service Area
IT Services
Campus / Location
Various
Hours per week
37
Part-Year?
No
Post scale
Scale 4/5
Post Scale Range (FTE)
25,547 - 29,283
Closing Date
28/09/2025
Documents
(Word, 80.29kb)
The Role
Blackpool and The Fylde College (B&FC) is seeking a proactive and customer-focused 1st and 2nd Line IT Technician to join our IT Services team. This is an exciting opportunity to provide high-quality technical support and play a key role in maintaining and improving IT services across the college.
Your Responsibilities Will Include:
As a key member of the IT Services team, you will:

• Provide outstanding first and second-line IT support to staff and students.
• Diagnose and resolve IT incidents, escalating where necessary.
• Manage service requests, conduct IT changes, and maintain accurate system records.
• Assist with IT asset management, including audits, provisioning, and installations.
• Contribute to IT projects and provide technical guidance where required.
• Mentor junior apprentices and maintain operational knowledge base articles.
• Ensure IT security is prioritised across all activities.

Why Join Us?
Join a dynamic, collaborative team passionate about technology and innovation. You'll have the opportunity to make a meaningful impact on our IT services while growing your skills in a supportive environment.
Interested? Apply Early!
We may close this vacancy early if we receive sufficient applications, so if this role excites you, apply as soon as possible
Rewards and Benefits
Blackpool and The Fylde College is proud to be Great Place To Work Certified(TM)

• Enhanced leave allowance of 38 days (full-time equivalent), inclusive of bank holidays
• Opportunity to purchase additional annual leave
• Competitive pension scheme:

• Teachers' Pension Scheme (TPS) - 28.68% employer contribution
• Local Government Pension Scheme (LGPS) - 15.4% employer contribution
• Extensive professional development opportunities for all, with B&FC choosing to invest circa. 1.8m annually in colleague development and professional qualifications
• Agile working opportunities
• Enhanced Family friendly policies
• Extensive wellbeing provision including, but not limited to:

• Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year
• Occupational Health
• FREE Flu Vouchers for those not entitled through the NHS
• FREE eye tests
• Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing
• FREE healthy breakfast
• Sports facilities including fully equipped gym and discounted memberships
• Health and beauty salon
• Trim Trails on Campus (guided routes for walks)
• Onsite food outlets and Starbucks at subsidised rates
• FREE car parking
• Car lease scheme
• Cycle to work scheme
• Onsite kids 'Sports Camp' 8am - 5pm during selected half-term breaks

B&FC is committed to the promotion of Equality, Diversity & Inclusion in all resourcing practices. Please email should a specific adjustment be required to support in the application and selection process
B&FC is dedicated to safeguarding and the promotion of the welfare of all learners, and expects all colleagues to share in this commitment. As such, employment at B&FC is subject to an Enhanced DBS Check via the Disclosure and Barring Service. For further information on DBS, please click
The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Check whether your conviction or caution is spent by visiting

Skills Required