Job Description

Details

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Reference number

435056

Salary

29,952
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Executive Officer
B1

Contract type

Permanent

Business area

IPO - Services - Secure Patents

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Part-time

Number of jobs available

10

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Newport, NP10 8QQ

About the job

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Job summary

Please

note

: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised

Secure Examination Support Caseworker

These exciting opportunities sit within our Secure Examination Support (SES) Team, which is part of Secure Patents Service Division at the Intellectual Property Office (IPO).
The team is responsible for supporting our customers on their Intellectual Property (IP) journey by reviewing, assessing and processing Patents applications and supporting evidence.


We are seeking motivated individuals who take ownership of problems, can process work to a high quality and are able to build relationships across the Patents division and wider IPO.


You will need to be able to manage and prioritise workloads to ensure that team targets, department priorities and customer service standards are all met.


Initial training will take place in our Newport office. Successful candidates must be available to attend the office on multiple consecutive days over a five-week period.

Working Style

This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our

Newport

Office

.


The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.