Job Description

Description

Make a real impact. Protect people. Shape strategy.

We're looking for a Security Compliance Manager with the drive, initiative, and expertise to help us keep our network safe and secure. You'll be at the heart of Merseyrail's efforts to reduce crime and anti-social behaviour, working alongside internal teams, the Department for Transport (DfT), and British Transport Police (BTP).

This isn't just a compliance role -- it's a chance to lead real-world safety initiatives that protect passengers, staff, and our infrastructure.

What You'll Do

Lead and implement security and safeguarding strategies across the network. Monitor risks and trends to reduce incidents like trespass, vandalism, theft, and anti-social behaviour. Liaise with DfT and BTP as the deputy security contact for Merseyrail. Champion safeguarding and maintain national accreditations (e.g. Safer Stations, Safer Car Parks). Conduct audits, inspections, and investigations to keep our security standards sharp. Support emergency planning, CCTV coverage, risk assessments, and security training across the business.

What We're Looking For

Minimum two years in a security, railway, or crime prevention role. Strong understanding of the National Railway Security Programme and safeguarding. Confidence conducting risk assessments and audits. NEBOSH General Certificate (or working toward it) Ability to gain and maintain

DfT CTC level clearance

- More info Desirable: experience in a commercial or rail environment, or professional security accreditations (e.g. Security Institute, NPSA)

What You'll Get

A vital, visible role in shaping public safety. Opportunities to grow and develop through learning, collaboration, and leadership. Be part of a purpose-driven organization that values integrity, inclusion, and proactive thinking.
Why Merseyrail?

Our people are at the heart of our success. We rely on every employee to help deliver the best possible experience for our customers, and that's why we believe in recognising and rewarding great work. When you join Merseyrail, you'll have access to an extensive and competitive range of benefits designed to support you both professionally and personally.


What we can offer you
Holiday allowance of 36 days including bank holiday

Annual bonus scheme

Final salary pension scheme

Free staff travel on our network

- unlimited free travel on Transport UK train operators, and Northern Rail

Discounted national rail travel

- 75% discount on other train services across the UK, expanding to Europe after one year of service

Family rail travel

- your partner and dependents can also benefit from rail travel passes

Health Shield membership

- access discounted health and holistic care services

Access to GP Anytime

- speak face-to-face with a qualified GP, whenever you need to

Hapi benefits portal

- enjoy savings on shopping, lifestyle and holidays

Wedding celebrations

- take an extra day off if you get married on a working day

Employee achievement and long service awards

- we take pride in recognising and celebrating your contributions

Involvement in major city events

- play a key role in keeping our city moving during major events, working together as one team

Important Information for Applicants

Closing Date Notice

Merseyrail reserves the right to close this advert early if we receive a high volume of applications. Incomplete applications may not be progressed or given additional time to complete in these circumstances.

Commitment to Equality, Diversity, and Inclusion

As an equal opportunities employer, Merseyrail particularly welcomes applications from Black, Asian, Minority, Ethnic (BAME) backgrounds as they are currently underrepresented. All appointments will be made on merit of skill and experience relative to the role.

Use of AI Tools in Applications

We understand some applicants may use AI tools to help refine their applications, and that's absolutely fine. However, we're most interested in your experience, in your words. Answers that feel overly generic or lack personal insight may be discounted, so please make sure your responses reflect you.

About Merseyrail

Merseyrail stands out as one of the most punctual and reliable rail networks in the UK. Over the last 15 years, we consistently achieve customer satisfaction scores above 90%, winning multiple national awards for our exceptional customer service and punctuality! With around 1,200 employees, we recognise that our team members play a vital role in our ongoing success. We're committed to investing in the development of our people and fostering inclusive practices that empower everyone at Merseyrail to reach their full potential.

As a self-contained network, we proudly offer the most affordable fares in the country. We operate over 600 regular services daily to 69 stations throughout the Liverpool City Region, with our four underground stations running trains every few minutes. On average, more than 90,000 passengers travel with us weekdays, and Liverpool Central station ranks among the busiest stations outside of London.

We've modernised significantly in recent years, with our new state-of-the-art trains now on the network. These brand-new electric and environmentally friendly trains, designed specifically for the Merseyrail network, feature pioneering sliding step technology, making us one of the most accessible networks in the UK. We've also refurbished many of our city centre stations, achieving step-free access at two-thirds of Merseyrail stations. We are working closely with the LCRCA to achieve our Metro Mayor's vision of a step-free network by 2030. We're also developing use of online ticketing in the near future, to then be followed by the introduction of barriers requiring just a tap of a contactless bank card.

We are actively engaged in the continuous development of our network. In 2023 we opened Headbolt Lane station, which extends the Kirkby line and benefits many additional passengers in the local area. Additionally, plans are underway for a new station, Liverpool Baltic Station, located just south of Liverpool City Centre. This station will serve the Baltic Quarter, the city's fastest-growing area, which is recognised as one of the UK's coolest neighbourhoods.