Security officers at OMNi are expected to deliver exemplary standards of safety, security and customer service to both internal and external customers. Security officers will assist with the day-to-day smooth running of the centre, including but not limited to emergencies, visible security cover in the centre, handling of customer enquiries and concerns, CCTV and control room duties.
Key Responsibilities
Monitor on-site health, safety and security.
Record and report all incidents / occurrences via Datastation (online compliance portal).
Control and supervision of contractors.
Respond to all reasonable request from tenants, including requests for assistance.
To carry out any other reasonable request made by the Line Manager.
Normal control room duties e.g. Answering telephone, monitoring systems, filing, monitor email account and respond in timely manner, manage service yard operations.
The above is not an exhaustive list of responsibilities, you may be required to perform different tasks as necessitated by your changing role within the organisation.
Skills, Knowledge and Experience
Valid SIA frontline licence
Valid SIA CCTV licence (Preferable but not essential - Training will be provided)
Good alertness / vigilance
Ability to lead and work well within a team
Good communication, both written and spoken, respectful and empathetic
Customer service
Punctuality
Good judgement
Working Hours - Average 48 hrs per week, 4 on 4 off (Day shift & Night Shift - rotational), 12 hrs per shift
Salary - 27,300 per annum (Hourly rate 12.50)
#LI-DNI
Please see our Benefits Booklet for more information.
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