Job Description

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Security Supervisor
Department
Security Services
Location
Birmingham, England
Salary
32,006 to 35,331 per annum
Permanent
Post Type
Full Time
Release Date
14 November 2025
Closing Date
23.59 hours GMT on Sunday 30 November 2025
Reference
E725004
Birmingham City University is seeking a dedicated and professional Security Supervisor to join our Estates and Facilities Security team. This key role supports the delivery of safe, compliant, and high-quality security services across the University's campuses.
As a Security Supervisor, you will lead a team of Security Officers, ensuring a professional, efficient, and approachable service is delivered to students, staff, and visitors. You will be responsible for supervising day-to-day operations, managing performance, and maintaining excellent standards of customer service. The role also involves responding to emergencies, protecting people and property, and supporting the Security Operations Manager, including deputising in their absence.
Key Responsibilities include:

• Ensuring, as far as reasonably practicable, the safety and security of all University users.
• Acting as or overseeing first responders in emergency situations.
• Supervising Security Officers and agency staff, providing guidance and performance management.
• Addressing issues related to staff attendance, timekeeping, and conduct as required.
• Delivering a courteous and professional front-line service to students, staff, and visitors.
• Conducting internal and external patrols to maintain campus safety and protect University property.
• Managing access control, including building entry, ID checks, and car park access.
• Operating and monitoring CCTV and other security systems.
• Completing accurate records, reports, and statements in line with university policies and data protection requirements.
• Managing locking and unlocking procedures, alarms, and key control systems.
• Supporting emergency and evacuation procedures and liaising with emergency services as needed.
• Handling challenging or sensitive situations with professionalism, impartiality, and respect.

This role requires strong communication skills, sound judgement, and the ability to lead by example in a fast-paced environment.
For an informal discussion or further information, please contact the Estates and Facilities Security Team.
What's in it for you:
In return for your dedication and hard work, you'll enjoy ongoing opportunities for personal and professional development, alongside a competitive benefits package that includes:

• Generous annual leave entitlement of 40 days (including bank holidays and closure periods).
• An attractive direct contribution pension scheme, or the option to retain LGPS for existing or previous members.
• Access to wellbeing advice and support through our Employee Assistance Programme.
• A Cycle to Work Scheme.

Why not take a look on the that shows the facilities across campus.
Join a team committed to creating a safe, welcoming environment for staff, students, and visitors.
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.
Birmingham City University is deeply committed to equality, diversity, and inclusivity at all levels in the organisation, and to addressing underrepresentation in our workforce to ensure we are truly representative of the community we serve. We welcome applications from applicants from all backgrounds and communities for this role, and particularly welcome applications from Black, Asian, and Minority Ethnic applicants.
The University is proudly Disability Confident. This means amongst other things that we commit to offering a guaranteed interview to disabled applicants who fully meet the essential criteria for each role.

Skills Required