Job Description

Apply online at https://www.wallacecollection.org/about-us/join-team/

THE WALLACE COLLECTION

The Wallace Collection is an internationally outstanding collection which contains unsurpassed masterpieces of paintings, sculpture, furniture, arms and armour and porcelain. Built over the eighteenth and nineteenth centuries by the Marquesses of Hertford and Sir Richard Wallace, it is one of the finest and most celebrated collections in the world.

So that it could be kept together and enjoyed by generations of visitors, the collection was given to the British Nation in 1897. It was an astonishing bequest and one of the greatest gifts of art works ever to be transferred into public ownership. Today, our job is to maintain, research, and inspire the public to love and understand the Collection.

OVERALL PURPOSE AND ROLE

This role will become part of the Wallace Collection's 13 person Security Team and will report to a designated Security Team Supervisor. The post holder will protect the Collection's artworks and infrastructure and ensure the safety and security of staff, visitors and contractors in line with the Collection's rules and regulations.

Security Team Members control and facilitate access by staff, vehicles, the public and all other persons engaged with the business of the Collection, taking direction from line managers as necessary.

This role also takes a lead in compliance tasks with a focus on health, safety and security ensuring the highest standards, both internally within our teams and from external contractors. The postholder will provide a professional and proactive security control room operation, utilising security systems and technology, while maintaining their good function.

The Security Team play an instrumental part in dealing with extraordinary events both of a Security and Safety nature that require an immediate response. These may include emergency situations such as fire, theft, vandalism or medical incidents, or implementing the Collection's Major Emergency and salvage procedures.

Responsibilities

Visitor Experience

Maintain order by ensuring that all personnel with permitted access to the site conform to the standards and behaviour as set out in the Collection's regulations and general rules. Provide cover and or support for staffing public access points to the building and support the Gallery Team members by providing a physical presence in the Galleries as required.

Health and Safety

Report and deal with incidents in liaison with line managers, apply basic first aid where appropriate training has been given, clear sites and the building in case of fire/emergency in liaison with other relevant trained personnel. Protect the site through internal patrolling, carrying out appropriate searches and using firefighting equipment (subject to be qualified to do so). Consistently apply the necessary controls and procedures to protect the Collection, the building and contents from loss or damage. Monitor contractors on site, ensure regulations are followed, health and safety best practice is observed and to report any incidents or concerns to line mangers as appropriate.

Control Room

Continually observe staff access points, check authority to enter the Collection, issue keys, temporary passes, lock and unlock access points, check bags, vehicles on a 24-hour basis. Staff the Control room, operate CCTV, security systems, fire alarms and public address systems in liaison with line managers. Observe and report environmental conditions to Facilities management. Responsible for the safety of all equipment in the Control Room. Provide clear, accurate written reports of all/any Security incidents.

Other

Carry out any other reasonable duties as directed by line managers.
For further details including a full job brief and how to apply please visit https://www.wallacecollection.org/about-us/join-team/

Job Type: Full-time

Pay: 32,874.35 per year

Benefits:

Company pension Cycle to work scheme Free flu jabs Health & wellbeing programme
Schedule:

Day shift Night shift
Work Location: In person

Application deadline: 20/07/2025