Job Description

The Company

Dainton Self Storage is the largest self-storage provider in the South West of England and Wales with 14 facilities across the region and ambitious plans for expansion.

We strongly believe that our staff are our greatest asset and as such you will play a pivotal role in helping to develop the Bridgend site. We are seeking talented people to help us continue to grow our business.

The Role

Reporting to the Depot Manager the Assistant's role is approximately 50% office based, on-boarding new clients, managing your existing client base and undertaking marketing activities to seek new clients.

To support the Depot Manager to grow and develop the site to achieve ambitious, yet realistic targets and goals through the provision of first-class customer service.

We expect our sites to look great which means that the remaining time will be dedicated to the up-keep and maintenance of the site

Promote Dainton Self-Storage in your local community, building relationships with key client groups

Maintain a safe working environment, in line with Health and Safety Regulations.

Deliver results by contributing to profitability and sales turnover.

To promote and ensure effective account management.

You will be required to work 13 hours a week which will be 09.00 to 16.00 on Saturday and 10.00 to 16.00 on Sunday, and cover during the week to support holidays etc as required.

The Person

Our Depot staff come from a wide range of employment backgrounds but all have the ability to use their own initiative often working unsupervised and most importantly a desire to succeed

You will have excellent customer service skills, communicating effectively on the phone and face to face.

Basic computer literacy, where training will be provided on our in-house systems

A willingness to undertake light physical work is important to maintain your depot

Ability to achieve realistic targets and goals

Problem solving skills

Able to communicate effectively and report to all levels

Forklift driving will be required but full training can be given.

You will preferably live within 20 minutes travelling time of the Depot at CF31 to provide emergency call out cover and hold a full driving license

Job Types: Part-time, Permanent

Pay: 12.50 per hour

Experience:

customer service: 5 years (required) Key Holder: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person