Job Description

Job Introduction

The starting salary for this permanent, full-time position is 26,777 per annum based on a 36 hour working week.

We are excited to be hiring two new

SEND Officers

to join our fantastic team in North East Surrey based in Weybridge. This role is open to hybrid working and as a team we split our time between working from home and collaborating together in the office two days per week.

Rewards and Benefits

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources

About the Role

If you are passionate about supporting children and young people with Special Educational Needs and Disabilities, and are ready for a challenge - we've got a great opportunity for you!


Working closely with your colleagues in the team, you will play a key role in supporting the families of children with special educational needs and disabilities; providing bespoke delivery plans that best assist the child and their family.


We offer a thorough induction and there is always support and guidance on hand. Our teams are cohesive and provide ongoing peer support. There are lots of opportunities to develop in the role with ongoing training. Additionally, there are often opportunities to progress within the service to more senior positions.


As a SEND Officer, you will be the first point of contact for all general SEND calls, dealing effectively with enquiries wherever possible, or referring to the relevant Officer as required. You will use your passionate approach to drive forward improvement and your effective organisational skills to ensure the service you deliver is always the best it can be.


You'll be spending a lot of time talking to parents, schools and other professionals; answering their questions and providing accurate information. As such, we're looking for someone who can communicate (both over the phone and in writing) confidently, sensitively and courteously.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

Some knowledge or experience of SEND and a willingness to develop this further An ability to communicate well with colleagues and families Excellent administrative and IT skills Due to the nature of the work we do, there may be times where conversations can be challenging, so some experience of handing difficult situations will be needed

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Alex Withington by email at alex.withington@surreycc.gov.uk or Emma Haynes at emma.haynes@surreycc.gov.uk.


The job advert closes at 23:59 on 25th May 2025 with interviews to follow.


We look forward to receiving your application, please click on the apply online button below to submit.

Our Values

Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.


Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.


We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.