Job Description

PLEASE BE AWARE THE PURPOSE OF THIS ADVERT IS TO REGISTER YOUR INTEREST IN OUR ACCOUNT OPERATIONS DEPARTMENT FOR UPCOMING RECRUITMENT, THIS IS NOT IN RELATION TO A SPECIFIC LIVE VACANCY.





JOIN ADIDAS EUROPE AND SHAPE THE FUTURE OF THE SPORTING GOODS INDUSTRY!





For over 75 years, our European heritage has been a fusion of culture and innovation, driving global sports trends. Our offices, from Herzogenaurach to London, Berlin, Amsterdam, Warsaw, Athens, Milan, Manchester, and Paris, are centers of creativity and collaboration. We aim to be Europe's best sports brand, seeking pioneers and visionaries to join our bold journey.

At adidas, you're not just getting a job; you're invited to make a global impact, joining a team that values creativity, courage and innovation.



Are you ready to be part of our journey?



You'll be joining our Stockport Head office, home to 18 showrooms, our Conference Centre, staff Wellness Hub, a truly state-of-the-art gym - fully loaded with Peloton bikes & every piece of gym equipment you can imagine. An indoor astroturf pitch, chat boxes & creative corners creative spaces. Our Stockport team consists of over 350 adidas employees, working across, Brand, Sports Marketing, Marketing Activations, Visual Merchandising, Sales, Account Operations, Finance, HR & many more.


WHAT YOU'LL DO:



As Senior Account Operations Specialist at adidas, you'll be working in a fast-paced environment responsible for the operational management of our key wholesale partners. You will work collaboratively with multiple departments throughout the business as well as the customer, to initially secure an accurate orderbook, track that order book and then deliver it.

You will be expected to proactively identify new ways of working and drive change. In turn, you will be given the opportunity to deputise on behalf of the management team and be the senior point of contact for key stakeholders across the business.

You'll need to have strong attention to detail and use your own initiative to problem solve and prioritise. You will be a positive influence on your team, always displaying your leadership skills.


RESPONSIBILITIES INCLUDE:




Support the wider team with account queries, assisting your manager to achieve an even distribution of workload. Actively challenge working methods and practices. Propose, implement and review practical solutions. Collaborate with our wholesale accounts and internal partners to ensure excellent order book management from order book reconciliation through to invoice. Produce, analyse and interpret data and reports in line with business requirements and external customer expectations. Manage day to day customer service activities with the aim to fulfil customer requests, resolve queries and provide creative solutions. Work with supply chain to ensure specific customer requirements are met. Play an integral role in ensuring launch sensitive product is delivered on time, working cross functionally to track product and ensure key deadlines are met.



Skills you'll need:

Our jobs are very competitive and we're lucky enough to be able to invite the best candidates in the industry to interview, please read below and apply only if you bring the following:
Intermediate in Excel, Microsoft office Have high attention to detail Show ability to multitask with strong organisational skills Demonstrate strong and varied communication styles Be versatile and adaptable Innovative mindset Ability to identify and drive efficiencies Strong leadership skills




LIFE AT ADIDAS:





UK



We operate a flexible hybrid model with 3 fixed days in the office and the flexibility for you to choose where you work from home on the other 2 days. Additionally, we want to accommodate candidates wherever possible with one of our many different flexible working policies, whatever your situation, working around childcare, dependants, or other life commitments.

To ensure everyone feels welcome we endeavour to accommodate everyone at all stages of the application and interview process. Should you need it, please let your recruitment partner know and they will be more than happy to help.



ADDITIONAL BENEFITS:



Leading pension scheme, performance related bonus, 25 days holiday + bank holidays, Bupa health insurance & Westfield cash plan, generous employee discount and world-class gym facilities on-site at Manchester HQ or Gym contributions for our London colleagues.
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.




COURAGE: Speak up when you see an opportunity; step up when you see a need..


OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.


INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.


TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.


INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.


RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.

- CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -

BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.

JOB TITLE:
Senior Account Operations Specialist
BRAND:
LOCATION:
Stockport
TEAM:
Customer Service
STATE:
MAN
COUNTRY/REGION:
GB
CONTRACT TYPE:
Full time
NUMBER:
523412
DATE:
Aug 21, 2025