We are a forward-thinking accountancy and advisory firm, working with a diverse portfolio of clients. With offices in High Wycombe, we pride ourselves on delivering high-quality, timely, and proactive advice to help our clients grow and succeed.
We are now looking for an experienced Client Portfolio Manager to join our growing team. This is a great opportunity for a motivated individual with strong leadership and technical review skills to take ownership of a mixed portfolio and contribute to the firm's wider success.
The Role
As Client Portfolio Manager, you will be responsible for the smooth management of a portfolio of non-audit clients, ensuring timely and accurate delivery of services. Working closely with internal staff, outsourcing partners, and contractors, you will oversee the review and delivery of year-end accounts, tax returns, and payroll services.
You will act as the first point of contact for your clients and ensure that the Partner's involvement is reserved for key or high-level matters.
Key Responsibilities
Manage a portfolio of non-audit clients, ensuring high-quality service and timely delivery
Oversee preparation and review of accounts, corporation tax returns, and personal tax returns
Coordinate workflows between internal teams, contractors, and outsourced partners
Review working papers and outputs ahead of Partner sign-off
Oversee delivery of London-based payrolls
Manage day-to-day client communications
Apply firm policies and systems consistently across all work
Minimise Partner involvement in operational tasks
Contribute to billing and client satisfaction targets
Support and develop junior staff and outsourced team members
Liaise with HMRC and clients on technical or compliance queries in line with firm policy
What We're Looking For
Qualified accountant (ACA/ACCA or equivalent)
Proven experience managing a client portfolio in a practice environment as reviewer.
Strong technical knowledge of UK GAAP, tax compliance, and practice procedures
Confident in reviewing the work of others and providing constructive feedback
Able to manage multiple stakeholders and competing deadlines
Professional and proactive communicator, both with clients and internally
Experience working with outsourced teams or offshore partners is a plus
We are NOT looking for a Producer, experience of supervising and review is a key requirement.
Package & Benefits
Salary depends upon experience
20 days holiday
Enrolment in pension scheme post-probation
Core Hours 9:00am to 5.30 pm
Opportunity to be part of a supportive and ambitious team with real responsibility from day one
Performance & Career Development
We operate annual appraisal process, which ensures fairness, transparency, and professional development. Performance will be assessed across areas such as:
Leadership and ownership
Contribution to business goals
Client satisfaction and retention
Business development efforts
Quality, timeliness, and collaboration
KPIs such as chargeability and recoverability
There is scope for salary progression and discretionary bonuses based on contribution and firm performance.
Job Types: Full-time, Permanent
Job Type: Full-time
Pay: 35,000.00-50,000.00 per year
Benefits:
Company pension
Sick pay
UK visa sponsorship
Work Location: In person
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