Job Description

Overview:

Change Grow Live

are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are

'Be open, be compassionate and be bold'

and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We currently have an internal vacancy for a

Senior Administrator

and are looking to appoint a dynamic and energetic individual to join our team of experienced administrators.

The role also involves supporting and managing our administration team.

The successful candidate will have experience in an administrative role with good IT skills including Microsoft Office and Excel. You will have excellent communication and organisational skills and will provide support across the many hubs in our Service to ensure the day to day delivery is achieved.

Where:

Reading

Hours

:

37.5 per week

Salary

: 27,132.98- 28,692.82Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities:

Summary of Responsibilities and Duties:

Managing communications between the administrative team, local management, partnership agencies, and CGL's Head Office and departments. Skilled in maintaining efficient systems for telephone, email, post, and fax communications.

Providing consistent and effective supervision, appraisal, and training to administrative staff in accordance with CGL policies, ensuring continuous professional development and high service quality. Oversee the operation of efficient reception and office management systems across multiple sites in Reading, and ensure strong administrative support for service-wide operations.

Collaborating with Quality Assurance and Data teams to develop systems for data collection, storage, and reporting. Maintaining and overseeing petty cash systems, supports clinical operations including prescription management and clinic preparation, and ensure administrative processes support medical staff effectively.

Act as the primary point of contact for premises, maintenance, CQC compliance, and health and safety issues, including management of clinical waste and sharps disposal contracts. Coordinate project training needs and event logistics such as catering. Additionally, supports the wider management team by attending meetings, taking minutes, and fulfilling other administrative tasks as required.

About You:

To thrive in this role, we're looking for someone who is a capable and experienced professional with a background in team supervision and leadership, coupled with proficiency in general office administration, including word processing, spreadsheets, data entry, and financial systems such as invoicing and petty cash management.
Demonstrate strong interpersonal skills, a flexible and collaborative approach to teamwork, and the ability to work independently under pressure.

Possess a solid understanding of administrative functions within drug treatment services and maintain a high level of confidentiality when responding to requests for assistance. Exhibit sound numeracy, effective verbal and written communication, and a calm, empathetic, and non-judgemental demeanour when supporting service users. Committed to achieving positive outcomes for those in care.

What we will give to you:

25 days holiday (+ bank holidays) rising by 1 day for each years' service Flexible working arrangements Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities

If you

require

sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here

Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time): CGL points 22 to 24 (27,132.98 - 28,692.82) ILW / OLW /Fringe: N/A - Outside London Weighting Area Interview Date: 29/7/2025 Closing Date: 20/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Chris Bullion | chris.bullion@cgl.org.uk : This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.