Job Description

Some careers shine brighter than others.



If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.



Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.



We are currently seeking an experienced professional to join our team in the role of Senior Analyst - Fraud Decisioning & Insights.



UK Fraud focuses on the specific financial fraud threats the firm faces now and in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate, from the harms associated with fraud. Fraud harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means



This role will align to our Fraud Decisioning & Insights team within UK Fraud who are responsible for the day to management of fraud across the business, ensuring that our fraud detection systems are fully optimised to detect fraud against the HSBC UK or its customers



As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

Perform in-depth analysis of fraud patterns then develop and implement enhanced strategies within our fraud detection systems across one of the three core fraud typologies i.e. Card, Payments or Lending/First Party fraud Provide ongoing monitoring of the fraud detection systems to ensure that they are performing optimally and in line with appetite Assist with the management of flash fraud attack Interpret and manipulate large data sets to extract trends and identify issues and risk Undertake detailed root cause analysis to identify control and/or process/procedure failings that are driving fraud attacks, escalating to the process/control owner and the Fraud Control Design team to ensure that any required changes can be developed and implemented Work closely with the operational teams to ensure that any fraud alerts generated have an appropriate treatment strategy dependent upon the risk identified

To be successful in this role you should meet the following requirements

:

Proven ability of working within an existing Fraud Management, Fraud Operations or Fraud Analytics function Detailed knowledge of payment and/or account opening processes, undertaking detailed root cause analysis into loss events Experience of working with Fraud Detection systems such as, SAS EFM, Falcon, Biocatch, Hunter and Threatmetrix Knowledge and experience of SQL, writing code, Python is essential Relevant work experience in Data Science, Statistics, Mathematics or any other quantitative discipline would be an advantage Experience providing detailed root cause analysis into loss events


This role is based in Birmingham, open to applicant from Leeds, Chester and Sheffield



Opening up a world of opportunity



Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.



If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:


Email: hsbc.recruitment@hsbc.com


Telephone: +44 207 832 8500