The Senior Analyst for Hotel Accounting will assume responsibility for coordinating and delivering the day-to-day processes that will ensure smooth running of the Hotel Accounting function within Hilton's UK Centre of Excellence. Working with the Hotel Accounting Manager, supporting the delivery of the function strategy and goals surrounding the processes involved in the delivery of accurate and timely reporting for c.40+ hotels
What will I be doing?
Under the guidance of the Hotel Accounting Manager, you will be responsible for the delivery of Hotel Accounting processes to agreed timetable and Service Level Agreement. The Senior Analyst will ensure Hilton's Centre of Excellence offers a seamless, efficient and customer focused experience which focuses on output without compromising the quality of service. The ability to recognise how to maximise process efficiency and effectiveness is considered essential. You will work with the team to support the delivery of change programmes, which will involve maximising the benefits available to a best-in-class service.
You will participate and play a part in engendering a sense of empowerment in the pursuit of first-class service, supporting the delivery of Hotel Accounting strategies and the team activities on a day-to-day basis; this will require a meticulous attention to detail, the ability to understand and interpret business metrics within the Hotel Accounting arena and make recommendations where appropriate. They will also support the review of Hotel Accounting Service Level Agreements (SLA's), assisting with the refinement and ongoing monitoring to ensure that agreed service delivery metrics are met or exceeded. Key to the success of the role will be the ability to communicate and influence at various levels, both internally and with external stakeholders. Experience in participating in projects and the ability to simultaneously manage multiple tasks and deliver to tight deadlines are considered essential elements of this role.
As well as being an important and more experienced member of the Hotel Accounting team, during key periods throughout the year, you will be heavily involved in the audit programmes for our managed properties. You will be required to liaise with multiple external auditors, often in the 'Big 4' on their requirements, organise and collate responses across the CoE and feedback all items per the audit deadlines. Where issues arise, you will seek guidance from the Hotel Accounting Manager and Senior Manager to ensure no reputational risks for Hilton or the CoE.
You will:
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