Job Description

Are you someone who thrives on driving performance within Yield Management? We are looking for a professional to lead high-impact portfolios--specializing in either Data Analytics (BI/KPIs) or Surcharge Management--and assuming operational leadership and decision-making responsibilities in the absence of the line manager.

The Role

Leadership, Strategy & Projects


Strategic Development:Develop business concepts and ideas in your field of expertise together with the Yield Management (YM) Manager, leveraging experience and seniority to drive improvements. Project Leadership:Participate in and manage global and regional projects, ensuring Europe and Africa (EUA) business requirements are considered and met. Operational Decision Making:Use experience to make business decisions within your field of expertise, supporting the YM Team and other departments where required. Team Mentorship:Support other YM Analysts by using experience and seniority to ensure YM reporting continuity and the highest standards of output. Business Advisory:Offer advice and guidance to other EUA departments to improve business performance and identify yield improvement measures. Ad Hoc Studies:Manage data management projects and ad hoc studies for specific business concepts within the EUA business.

Additionally, The role will specialize in ONE of the following two areas:

Option A: Data Analytics, BI & Reporting Focus

Looker Development:Act as a Developer for Marketing & Commercial department (M&C), ensuring all reporting needs are met in line with governance rules. DDE Adoption*: Guide EUA M&C stakeholders to utilise reporting functionalities and act as a subject matter expert driving the region towards a Data Driven Enterprise (DDE).
Data governance*: representing M&C in DDE structures.
Tool Maintenance*: Maintain and enhance current YM reporting and KPI tools.
Automation Strategy:Develop new reporting and operational tools and guide the team towards the highest level of reporting automation, limiting manual work. Training:Assist with developing end users' knowledge of system/software products and provide effective roll-out sessions for new BI reporting tools/global KPIs. KPI Governance:Establish regional target settings from global targets; ensure all EUA KPIs follow global ONE standards and policies as outlined by GHQ.

Option B: Surcharge, Tariff & Commercial Focus

Policy Execution:Execute multi-Trade commercial policies as set up by Global Head Quarter (GHQ) while ensuring that EUA feedback is considered in those policies. Portfolio Strategy:Coordinate cargo portfolio strategy analysis; work with Marketing and Trade Teams to analyze revenue impact and maximize yield return. Tariff Management:Manage EUA surcharges and Detention/Demurrage (DMT) tariffs to ensure cost recovery, market competitiveness, and overall compliance. Regulatory Compliance:Ensure EUA surcharge processes and tariffs meet all applicable regulatory requirements and global policies set by GHQ. Cross-Functional Alignment:Cooperate with the internal stakeholders to align strategies.

The Requirements

Essential (Required for all):


Industry Knowledge:Deep understanding of the Shipping business, including Marketing/Trade dynamics, Pricing structures, and Yield Management principles. Communication:Excellent verbal and written communication skills, with the ability to negotiate and present fact-based arguments to senior stakeholders. Analytical Mindset:Strong problem-solving abilities with a proven track record of using data to drive business decisions. Experience:Proven experience in a senior analytical or commercial role within the logistics/shipping sector. Business Awareness:Understands the broader commercial impact of yield decisions and aligns daily tasks with company strategy. Decision Making:Capable of making independent, sound judgments in the absence of the manager, balancing data with commercial reality. Data Literacy:Ability to interpret complex data sets and translate them into simple, actionable insights for non-technical stakeholders. Innovation & Improvement:Proactively identifies inefficiencies and proposes new tools or processes (automation/policy changes) to solve them. Planning & Organization:strong ability to manage multiple conflicting priorities, such as daily reporting versus long-term project deadlines. Team Work:collaborative approach, willing to share knowledge and cover for colleagues to ensure team success. Customer Focus:Prioritizes the needs of internal stakeholders (Trade, Marketing, GHQ) to ensure they have the tools and policies needed to succeed.

Track-Specific (Depending on Focus):

For Data Track:High expertise in Data Management, SQL, and BI visualisation tools (specifically Looker, Tableau, or PowerBI). For Commercial Track:Strong experience in Tariff construction, Surcharge regulation, and Commercial Policy implementation.

The Benefits

Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform

Application

The closing date for this vacancy is 24th December 2025, but if a significant number of applications are received it will close earlier.


Applicants must have permanent right to live and work in the UK.