Job Description

Full-Time Bookkeeper

Company:

Instasmile.com

Location:

Hybrid (UK-based, with minimum 2 days per week in the office)

Job Type:

Full-Time

Reports to:

CEO

About Instasmile.com

Instasmile.com is a leading provider of innovative smile makeover solutions, helping customers achieve confident smiles through affordable, custom dental products. We're a dynamic, growing company with operations in the USA and UK, committed to delivering exceptional service and financial excellence. Join our team and contribute to a business that's transforming lives one smile at a time!

Job Summary

We're seeking a detail-oriented and experienced Full-Time Bookkeeper to handle key financial operations, including refunds, banking, chargebacks, and reporting. The ideal candidate will be proficient in Xero and have a strong understanding of payment merchants like PayPal, Stripe and Klarna. This role is crucial for maintaining accurate financial records and providing insightful weekly reports to support our transatlantic operations.

Key Responsibilities

Manage daily banking activities, including reconciliations and transaction monitoring. Process refunds and handle chargebacks efficiently, ensuring compliance with company policies and regulations. Generate accurate financial reports using accounting software, with a focus on refunds, chargebacks, and overall merchant performance. Prepare and deliver weekly reports on refunds, chargebacks, and merchant metrics across USA and UK markets. Perform weekly cash flow management, including forecasting, monitoring, and analysis. Prepare management accounts to provide insights into business performance. Collaborate with cross-functional teams to resolve financial discrepancies and improve processes. Maintain up-to-date records and ensure data integrity in our financial systems.

Essential Requirements

Minimum 5 years of experience as a bookkeeper or in a similar financial role. Advanced knowledge of Excel for data analysis, reporting, and financial modeling. Strong working knowledge of Payment Processing merchants such as Stripe, PayPal and Klarna, including transaction processing and dispute resolution. Working knowledge of international currencies, including exchange rates and multi-currency transactions. Proficiency in Microsoft Office Suite (especially Excel) and general accounting principles. Excellent attention to detail, organizational skills, and the ability to work independently in a fast-paced environment. Ability to report weekly on key metrics with accuracy and timeliness. Must be based in the UK and eligible to work there.

Preferred Qualifications

Savvy with Xero accounting software for efficient bookkeeping and reporting. Knowledge of Zoho (advantageous for integrated CRM and financial workflows). Experience working for online businesses, particularly in e-commerce or retail finance with international operations. Relevant certifications (e.g., AAT, QuickBooks Certified, or equivalent).

What We Offer

Salary of 32,000 per annum. Flexible hybrid working arrangement (minimum 2 days in the office). A collaborative and supportive team environment.
If you're a proactive bookkeeper with a passion for financial accuracy and international commerce, we'd love to hear from you! Apply now by submitting your resume and cover letter through Indeed. Please include "Bookkeeper Application" in the subject line.

Instasmile.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: 32,000.00 per year

Benefits:

Additional leave Casual dress Company pension Flexitime Free parking On-site parking Transport links Work from home
Ability to commute/relocate:

Wigan WN3 4HE: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Bookkeeping: 5 years (required)
Language:

English (required)
Licence/Certification:

ACCA (preferred)
Work Location: In person