Job Description

Senior Brokerage and Direct Payments Officer

41,442 - 44,331 per annum

Full time permanent position

About Us

Newham is the heart of the historic London Docklands and has one of the youngest and most diverse communities in the country. Newham reflects the world, with over a hundred different languages spoken on our streets and a vibrant mix of ethnic groups, with 72% of our residents are from Black, Asian, and other ethnically diverse groups. Our focus is the health, happiness and wellbeing of our residents making a better Newham.


You will be joining our team at a time of change, helping to build a fairer Newham.

About the Role

The Senior Brokerage and DP Officer is a role in the Brokerage and DP team. You would be assisting the team leader and the manager in the smoother running of the newly combined Brokerage and DP team.


This is a hybrid role, currently you are expected to work from the office twice a week on Tuesdays and Thursdays however this arrangement may change.


You would be supervising staff and allocating work within the team on a day to day basis. You would assist colleagues with complex cases and take a lead on a specialist area of the team. You will need to work well under pressure and be able to work some weekend day on occasion


The successful candidate will have the following skills and experience:


Experience of working in Brokerage and/or Direct Payment Set up Ability to prioritise workload to meet deadlines and delegate tasks Ability to work well with diverse stake holders - residents, providers, colleagues and other professionals Have good organisational skills Have good communication skills
If you would like an informal conversation about the role(s) please contact Hajra Ali via email at hajra.ali@newham.gov.uk


Please view JD here


closing date: 3rd August 2025

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us.


The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. CV's will not be accepted.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn .



*About Us

The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.*