Job Description

Job description
We are looking for a highly motivated Senior Business Support Officer to join our Executor Services Team based at Howden House. This is a varied and rewarding role where you will:


Provide day-to-day support within the team alongside the Business Support Officer. Process appointee referrals and monitor progress of DWP applications and payments. Liaise with internal and external agencies to ensure accurate and timely communication. Manage financial transactions, including paying invoices using Integra. Undertake general office duties and maintain accurate records.

This role requires a high level of organisation, attention to detail, and the ability to work proactively in a fast-paced environment.

About the Executor Services Team

The Executor Services Team provides essential support to some of the most sensitive and important functions within Adult Social Care. Our work includes:


Funerals and Estates: Managing arrangements for individuals who have no next of kin, arranging their funerals, and ending tenancies. DWP Appointeeships: Acting as an appointee for individuals who cannot manage their own benefits, paying bills, ensuring they receive the correct benefits, and providing spending money to clients. Deputyships: Supporting clients under Court of Protection orders to manage their financial affairs. This includes selling client properties, accessing private pensions and bank accounts, investing monies, and acting in their best interests.

We liaise with a wide range of internal and external partners, including social workers, social care practitioners, DWP benefit centres, pre-paid card suppliers, funeral directors, and other agencies to ensure smooth and timely delivery of services.

About You

Highly organised, proactive, and able to work independently as well as part of a team. Strong understanding of Adult Social Care (although not essential). Competent in IT packages (Office, Outlook, Teams etc.). Experience using finance systems and understanding purchase ledger processes is desirable (training will be provided). Excellent communication skills for liaising with internal teams and external agencies.

Why Join Us?

This is an opportunity to make a real difference by supporting vulnerable individuals and ensuring essential services are delivered with care and efficiency.



We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.



It is a great time to join us and we welcome your application.



Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form.



We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.



Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.



If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.



Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council

For informal enquiries, please contact:

Nicki Booker - Nicki.Booker@sheffield.gov.uk

Joanne Heald - Joanne.Heald@sheffield.gov.uk

Job details

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Job reference
REQ003938
Date posted
07/01/2026
Application closing date
25/01/2026
Location
Sheffield
Salary
Grade 04, 26,403 to 28,598
Package
Temporary Position for 6 months
Contractual hours
37
Basis
Blank
Job category/type
Business Support