Senior Business Systems Manager

London, ENG, GB, United Kingdom

Job Description

Description



Please note that we will be taking a holiday break from December 25, 2025 through January 2, 2026. The Talent Acquisition team will resume reviewing applications on Monday, January 5, 2026. Thank you for your patience, and we look forward to connecting in the new year.



Welcome to tmp!



We're not just an agency; we're the trendsetters in the integrated era of B2B, armed with a global team of 300+ B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We're talking partnerships with the trailblazers and the disruptors - working with them across the entire funnel to achieve the kind of growth that turns heads and wins awards. We thrive on identifying, recruiting, and nurturing talents and you're next on our list!



What we are looking for



This role exists to optimise how enterprise systems, data, and processes support scalable growth. You'll lead integration across Kantata, Intacct, and HubSpot, ensuring data integrity, streamlined workflows, and actionable insights. Acting as a bridge between Operations, Finance, IT, and business stakeholders, you'll drive system improvements, enable automation, and ensure platforms support operational efficiency and margin. This is a strategic and hands-on role requiring strong technical expertise, stakeholder management, and the ability to translate complex systems into practical solutions.



What you will do



Strategic Systems Ownership



Define and deliver the multi-year business systems and data roadmap

Evaluate emerging technologies for ROI and readiness, including AI, Copilot, and data-warehouse tools

Represent Operations in cross-functional tech and data steering forums



Integration and Data Architecture



Oversee middleware and API connections and maintain master data standards

Partner with Finance and IT to ensure end-to-end data integrity from project to invoice

Establish data governance model, definitions, and audit routines



Process Engineering and Automation



Optimize key workflows for scalability and sponsor automation initiatives

Measure system-enabled efficiency gains and publish improvement metrics quarterly



Leadership and Vendor Management



Manage external implementation partners

Lead vendor negotiations, renewals, and performance reviews across core platforms

Coordinate system budgets and report ROI to Operations and Finance leadership



Change Enablement



Develop communication and training strategies for system changes

Foster a culture of data literacy and system confidence across the organization

Requirements



Who you are:



Strategic and technically savvy, able to translate complex systems and data into practical, scalable solutions

Calm and solution-oriented under pressure, navigating complex or changing scenarios with confidence

Highly collaborative, building alignment across Operations, Finance, IT, and business stakeholders

Operationally sharp, designing efficient workflows, enforcing governance, and driving data integrity

Proactive and organized, anticipating issues and following through on commitments with consistency

Communicative and influential, able to train, guide, and inspire teams to adopt new systems and processes effectively



What you'll bring:



5+ years of experience in enterprise business-systems management within professional services or marketing environments

Expertise in integrating PSA, ERP, CRM, and BI platforms

Proven experience leading system implementations and managing vendor relationships

Strong leadership and stakeholder-management skills, able to operate strategically while remaining hands-on

Experience developing or improving systems workflows, dashboards, or governance frameworks

Ability to work across multiple functions and geographies in a matrixed environment

Benefits

Generous holiday allowance (Plentiful PTO)

Shutdown between Christmas and New Year

Private healthcare and dental insurance

Group income protection

Salary sacrifice pension scheme

Access to well-being coaching or counselling sessions once a week

Financial health support

Parental leave - 12 Weeks Full Pay for Primary Carers and an additional 50% pay for 12 more weeks.

Use our portal to access discounts and cashback at plenty of retailers. You can also sign up for our cycle-to-work scheme.

Sustainable Future Giving. We want to help create a positive impact on our planet by donating to plant trees, tacking our impact, and helping to reduce emissions.



A note on applying



Not sure you tick every box? Apply anyway. Research shows some people hold back unless they meet 100% of the requirements. We do not want that to be you.



At tmp, we hire for potential, mindset, and character as much as experience. If you are excited about the role but your background is not a perfect match, we would still love to hear from you. You might be exactly what we are looking for, either for this role or another.



We are committed to building a diverse team because diversity fuels creativity and better results for everyone. We encourage applications from all backgrounds. If you need any accommodations during the process, just let us know.

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Job Detail

  • Job Id
    JD4450001
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned