Job Description

Senior Care Coordinator

Experience Essential | Driver Required

Assist Home Care Ltd is recruiting a

Senior Care Coordinator

to join our expanding team. We are looking for a committed, enthusiastic and caring individual who can support our experienced workforce and help maintain high standards of care across our services. We provide care and support to

Adults and Children

across

Bradford, Kirklees, Calderdale, Wakefield and Leeds

, including individuals with learning disabilities, autism, complex medical needs, sensory impairments and behaviours that challenge.

Essential Requirements

Extensive experience in a

Care, Complex Care or Health setting

Proven track record working at

senior level

within the care sector Strong understanding of CQC expectations and compliance Excellent communication and confident telephone manner Proven experience in leading, coaching and motivating a care team Strong rota management skills and ability to resolve staffing challenges Driver with access to own vehicle (essential)

Experience Working With (Essential):

A variety of

Learning Disabilities

Challenging Behaviours

PEG Feeding

Epilepsy

& seizure management

Down Syndrome

Cerebral Palsy

Neurological Conditions

Sensory impairments and complex medical needs

Key Responsibilities Care Delivery & Quality

Provide care and support in line with best practice, policies, procedures, legislation and CQC regulations Supervise care delivery ensuring service users remain at the centre of all decision making Ensure individual wishes, preferences and wellbeing are always prioritised Ensure care is delivered at the correct time, duration and standard as per care plans and contracts Assist with audits, reviews and quality monitoring to ensure continuous improvement

Team Leadership & Workforce Management

Supervise, support and guide staff across the service Lead the onboarding, induction and training of new care staff Foster a supportive workplace culture for both the Office Team and Care Workers Drive collaborative working with recruitment, training, compliance and management teams Identify staffing gaps and risks and work with management to create action plans Act as an escalation point for the office team, offering confident decision-making and solutions

Rota, Scheduling & Operational Oversight

Lead on rota coordination and ensure safe staffing levels across all services Monitor live calls and respond quickly to operational needs using internal software Ensure all necessary documents and care plans are in place for new and existing service users Support the implementation of new care packages, ensuring staff are fully briefed and supported

Multi-Agency Working

Build strong working relationships with external professionals, social workers, families and MDT teams Attend and contribute to MDT meetings, reviews and assessments as required

On-Call, Flexibility & Emergency Cover (Newly Added)

Participate in the

on-call rota

, including evenings and weekends (as required) Provide

emergency shift cover

in rare circumstances when staff shortages impact service delivery Support the coordination team during unexpected staffing challenges Work flexible hours when necessary to meet operational demands Ensure 24/7 continuity of care through proactive planning and quick decision-making

Safeguarding & Compliance

Promote and uphold safeguarding of adults and children at all times Ensure incidents, concerns and risks are reported and documented promptly Work within GDPR and confidentiality requirements Support the organisation to remain compliant with CQC regulations, policies and standard

Professional Development

Seek opportunities for personal and professional growth Participate in supervision, appraisals and ongoing training
Job Type: Full-time

Pay: 26,000.00 per year

Benefits:

Casual dress Company events Company pension Referral programme Work from home
Work Location: In person