Job Description

About Us

We are currently recruiting for a Senior Charter Broker (Cargo) to join our newly opened UK office, on a full-time basis. Le Bas International was founded in 1990 and has more than 34 years of experience as one of the leading passenger & cargo air charter providers globally.


Our focus is on providing a personalized, 24-hour global service for a range of clients including Freight Forwarders, Oil & Gas, Humanitarian, Music/Entertainment Artists & Crew, HNWI's, Government Heads, Militaries, Automotive companies and many others. Our main focus is providing the best service possible and building long-term relationships with our clients.


With offices in Huntington Beach, LA, California (HQ); Shannon (Ireland) & London Gatwick (UK), and with new openings planned, we are searching for an individual who has minimum of 3 years' experience as a charter broker and wants to further their career with a well-established company and team.

Duties

Generate and manage a pipeline of qualified sales prospects, by targeting existing and potential clients through cold/warm calls, networking, in-person visits (UK & International travel as required), emails, LinkedIn etc.

Keep an accurate and tidy CRM record of all clients, ensuring their contact details are up to date.

Identify new potential areas for business development.

Initiate and maintain business relationships with existing & prospective customers, airline & other third party suppliers, focusing on building long-term & meaningful relationships.

Oversee Air Cargo (Charter, Airfreight, Onboard Courier) quotes by identifying and understanding the needs of the customer to recommend the most appropriate Air Cargo solution/s.

Manage charter, airfreight and onboard courier bookings from enquiry to completion & setting up all pre-flight arrangements in a timely and accurate manner with handling agents etc. Ensure all Le Bas contracts, invoices and trip sheets are sent to the client and uploaded into our CRM in a timely manner.

Review the required airline documentation (contracts, insurance, AOC, ensuring Le Bas' risk is mitigated and all essential contractual clauses are covered (training will be provided).

Monitor all operations for arrival/departure and any information updates for immediate communication to customers. Troubleshoot and solve problems on flights. Handle post-flight closeouts.

Confirm to standard operating procedures for sales as established by the company, including sales calls.

Be willing & flexible to travel on company business globally (meetings, networking events, flight representation etc).

Perform other work tasks, special projects and events allotted to you by management from time to time.

Assist with training junior brokers, passing down knowledge & experience, as well as supporting colleagues with advice & guidance.

Desired characteristics / skills

3 years of similar experience is essential.

A passion for aviation is essential.

Self-motivated and happy to work with a high degree of autonomy.

Calm disposition and positive outlook, particularly when working under pressure.

Tenacious and willing to keep trying in challenging situations.

Flexibility to change and adapt working hours and patterns if necessary, which may include weekends and evenings as necessitated by the needs of the business.

Strong communication skills (written and oral), and excellent telephone manners.

Team player who appreciates the value of co-operation with local and international teams. Good Integration / interaction with other team members is essential.

Adapts and responds well to feedback and change.

Second language is desirable, but not essential.

Right to work in the UK.

What we offer

Being part of a true 'people first' culture, with the exciting opportunity to contribute to the growth of the UK office and the company in general.

Exciting prospect of international travel opportunities, such as flying out to our head office in Huntington Beach Los Angeles, and more.

Competitive salary, plus an attractive performance based incentive

Opportunities for professional development and career advancement, carve out your own career path.

Access to a dynamic and collaborative work environment alongside a team of industry professionals.

Comprehensive private healthcare.

Exclusive access to a tailored pension plan.

* Training courses to enhance your knowledge and skills within the industry