Senior Claims Adjuster
London, ENG, GB, United Kingdom
Job Description
We have the opportunity for a Senior Claims Adjuster (Marine Aviation) to join our Claims department here at Tokio Marine Kiln. Reporting into the Assistant Claims Manager, you will assist in the delivery of the TMK Claims Business Plan through management of claims issues arising from a designated book of business and development of nominated client relationships.
The role includes responsibility for:
Delivery, through personal ownership and via the team, of a first-class service to all customers.
Management of a portfolio of claims including more complex claims in the team - this may be achieved by personal ownership, working with a more experienced colleague or by oversight of a Claims Adjuster.
Ownership of personal appraisal and objectives to include personal training and development to support delivery of the TMK Claims Business Plan.
Ownership of nominated client relationships to ensure delivery of Claims services to support and develop business objectives.
Liaison with Underwriting team(s) regarding claims and wording issues at an individual and market level and to support profitable development of account(s).
Ensuring fair customer outcomes commerciality when decision making in line with the TMK values.
To have a clear understanding of the company's risk appetites in terms of delegated authority, conduct and financial crime.
Championing the company values and work in accordance with the organisational behaviours.
The successful candidate will have extensive experience of handling Marine and Aviation claims in the Lloyd's market, as well as an in-depth knowledge of the workings of the London market especially with regards to TMK's core business classes. We are looking for a team player who can think analytically and demonstrate professionalism.
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Job Detail
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Job IdJD4163126
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned