Job Description

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Description

The postholder must be able to work under pressure, under their own initiative and have an inquiring mind and give keen attention to detail.

The role involves day-to-day investigation and handling of freight liability claims, reporting to the Supervisor and Claims Manager.

Training will be provided as necessary#

Key Responsibilities

The position involves, but is not limited to, the following duties:Logging claims on database, getting documents from internal phoenix system and from global offices. Trying to find out where the loss or damaged occurs - by documentation/inquiries Involves looking at international conventions / contract terms and conditions Determining defences to and monetary limits of liability decide if we have a liability and if so how much Instructing surveyors/lawyers Advising/liaising with insurers. Corresponding with Group offices, our insurers, clients, third party claimant's (e.g. subrogated insurers, surveyors, Lawyers etc); Negotiating and adjusting claims from first notification to final settlement; Processing payment of claims Pursuing recovery of claims paid; General administration; Collating file documents; Internal group discovery & research

And when required:Assistance with Group insurance policy renewal Claim Stats Reporting Department Projects Data entry on claims system; Issuing intent to claim & claim acknowledgement letters; Invoicing (processing claims payments and inter-company invoices); Closure and archiving of files
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Job Benefits

BUPA healthcare following 2 years Service

8% Pension

20 days annual leave, increasing with length of service

Summer and Christmas Social Events

EAP

Store Discount Scheme

Financial Advice

and more ...#

About Shipco

Founded in 1988, Shipco has organically grown into one of the world's leading neutral NVOCCs. Today it is headquartered in Chatham, New Jersey and is a founding member of the Worldwide Alliance.



As a subsidiary of Scan-Group, we are entirely Danish-owned and privately held. Today, our Group is present in over 40 countries worldwide employing more than 3,200 staff in 156 offices.