Job Description

Recruit Ins are looking for a Senior Claims Team Leader for a global loss adjusters within their Real Estate Team based in either Chelmsford or Glasgow, this role will be office based with a possibility of 1 day from home after the probation period.

As a Senior Claims Team Leader reporting to the Real Estate Account manager, you will provide management support to desk-based adjusters ensuring the success of the Real Estate TPA team.

Senior Claims Team Leader Job Role

To lead and manage a team of desk based claims handlers to ensure they provide the highest standards of customer service to our clients Motivating the team to do their job efficiently and ensure targets and personal goals are achieved Management of the allocation of new claims Management and checking of the Real Estate reports for distribution The ability to deal with technical referrals from the team Management of team workflow to ensure all absences and holidays are covered Management of the holiday calendar /authorisations Monthly 1 to 1 meetings with team, completing appraisals within the company's required timescales Overseeing and monitoring the lifecycle of the desk based teams claims Identifying training needs in the team and implementing any necessary training Account management support where required Ability to deal with complaint calls received in the team Other ad hoc work as required.
Senior Claims Team Leader Skills Required

Excellent interpersonal and communication skills, being able to communicate in a clear, concise and structured manner 3 years' experience in property (domestic/home or commercial) Strong management skills 3 years working as a team leader or supervisor Decision making skills Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands Thrive in a high-pressured working environment Be driven to meet and exceed targets set for the Real Estate Team Good working knowledge of Word and Excel Travel may be required as and when so flexibility is a must.
Senior Claims Team Leader Perks and Benefits

Bonus scheme Career progression Private health cover Pension at present 2% contributory / 8 % non-contributory Hours are Monday - Friday 9am-5pm Paid for qualifications 25 days holiday plus bank holidays
Apply now if you fit the criteria and if you are suitable, you will be contacted!

Job Types: Full-time, Permanent

Pay: 40,000.00-45,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Private medical insurance
Schedule:

8 hour shift Monday to Friday
Work Location: In person

Reference ID: SCTLRIM