Job Description

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
In relation to Band 3 Senior Clinical Support Worker roles, we are currently able to recruit successfully from the domestic labour market and have a sufficient pool of suitably qualified and appointable candidates. As a result, visa sponsorship is not available for this role at this time. This position is kept under regular review and may change in the future should labour market conditions or service requirements alter.
Interviews
If you are shortlisted for an interview for this role, you must bring evidence of the following qualifications:

• GCSE Maths and English at grade C/4 or Level 2 Functional Skills for Maths and English.

If you hold overseas GCSE equivalent qualifications, you will need to bring an ECCTIS comparability statement for you GCSE equivalent qualifications along with your original certificate

• A Full Care CertificateORNVQ Level 3 in Health and Social Care (we can only accept NVQ's from a regulated awarding body).

If you do not bring the above qualifications to your interview, then the interview will not proceed. A key aspect of the role is flexibility, as staff are required to work variable shifts over seven days a week within agreed limits.
Main duties of the job
The role of a Band 3 Senior Clinical Support Worker encompasses a range of clinical skills essential for patient care. These skills are formally approved by UHNM and require the completion of a robust competency package supported by specialized training provided by the Care Coach Team and other UHNM educators. Key clinical skills

• Physiological measurements:Taking and recording vital signs, including clinical observations,blood pressure.
• Venepuncture and cannula care:Performing venepuncture and removing peripheral cannulas safely.
• Sample collection and testing: Taking various samples (e.g., blood for glucose monitoring, urine for analysis, faecal samples, swabs for MRSA testing).
• ECG:Carrying out 12-lead Electrocardiograms.
• Wound care:Observing wounds and performing simple wound dressings.
• Patient observation and support:Recognizing signs of patient agitation or distress and responding appropriately (e.g., clinical holding or restraint if necessary).
• Supporting new staff:Acting as a buddy or Care Certificate Supervisor to train and assist new colleagues.

This list of skills is not exhaustive and may vary depending on the specific work area.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Details
Date posted
12 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
205-7411334-A
Job locations
Royal Stoke University Hospital
Hilton Road
Stoke-on-Trent
ST4 6QG
Job description
Job responsibilities
It is expected that ALL employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place within the first 6 months from appointment.
Communicate and report any changes or information relating to the patient to the Registered Nurse.
Communicate appropriately with patients and visitors to the Ward or Department.
Under direct or non-direct supervision of a Registered Nurse as deemed appropriate and will assist with all aspects of essential patient care.
The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and do on-going training as determined by the Trust and/or by their line manager.
Act as a chaperone, supporting patients undergoing examinations or procedures.
Engages with individual training programs and local protocols, checks and cleans equipment/s.
Under the direction and supervision of the sister / Charge nurse order stocks and supplies and ensure they are stored appropriately.
Completion of relevant patient documentation under direct or non-direct supervision of a Registered Nurse as deemed appropriate.
Occasionally participates in audits, surveys, research and development activities.
Will have a delegated workload within the remit of their capabilities.
Turns, manoeuvres patients for toileting, and bathing using appropriate aids.
Concentrates on personal care duties and can follow a routine.
Care of terminally ill patients and supports in the event of a patients death. Job description
Job responsibilities
It is expected that ALL employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place within the first 6 months from appointment.
Communicate and report any changes or information relating to the patient to the Registered Nurse.
Communicate appropriately with patients and visitors to the Ward or Department.
Under direct or non-direct supervision of a Registered Nurse as deemed appropriate and will assist with all aspects of essential patient care.
The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and do on-going training as determined by the Trust and/or by their line manager.
Act as a chaperone, supporting patients undergoing examinations or procedures.
Engages with individual training programs and local protocols, checks and cleans equipment/s.
Under the direction and supervision of the sister / Charge nurse order stocks and supplies and ensure they are stored appropriately.
Completion of relevant patient documentation under direct or non-direct supervision of a Registered Nurse as deemed appropriate.
Occasionally participates in audits, surveys, research and development activities.
Will have a delegated workload within the remit of their capabilities.
Turns, manoeuvres patients for toileting, and bathing using appropriate aids.
Concentrates on personal care duties and can follow a routine.
Care of terminally ill patients and supports in the event of a patients death.
Person Specification
Experience
Essential

• 12 months experience in a professional contract as a Healthcare Assistant or equivalent

Qualifications
Essential

• Educated to GSCE level 4/C or Level 2 equivalent, including Maths and English (ECCTIS is required for overseas qualifications)
• Hold a full Care Certificate or NVQ Level 3 in Health and Social Care (NVQ MUST be from an accredited awarding body).

Person Specification
Experience
Essential

• 12 months experience in a professional contract as a Healthcare Assistant or equivalent

Qualifications
Essential

• Educated to GSCE level 4/C or Level 2 equivalent, including Maths and English (ECCTIS is required for overseas qualifications)
• Hold a full Care Certificate or NVQ Level 3 in Health and Social Care (NVQ MUST be from an accredited awarding body).

Skills Required