Job Description

This hybrid role offers a great balance of home and office working. You'll join your colleagues in our Covent Garden office 3 days per week.


As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be.


Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.


What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Senior Commercial Manager

You will manage all commercial aspects of our products across the consumer, business, government, and mobile sectors. You will also develop pricing propositions and incentives that support CityFibre's commercial objectives, driving network penetration and connections growth while managing and maintaining our price book.


You'll receive a competitive salary, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.


This is some of what you can expect to be doing:

Take ownership of all commercial elements, including pricing strategy, marketing incentives, and tactical promotions, providing clear leadership in this space Manage and maintain pricing rate cards across the full CityFibre portfolio, ensuring pricing remains competitive and aligned with commercial objectives Develop and implement pricing analysis, scenario modelling, and proposition strategies to drive customer uptake and network growth Collaborate closely with Product, Sales, Trading, and Marketing teams to develop pricing for new services, manage the marketing incentive budget, and support bid opportunities to maximise sales

What you'll bring to the role

You will have experience in telecommunications with a proven track record of success in a similar role. You'll also have:

Strong experience in developing and managing pricing strategies, rate cards, and commercial propositions across multiple customer segments Proven ability to analyse pricing data and market trends, using scenario modelling to inform decision-making and drive commercial outcomes Demonstrated experience in managing marketing incentives or promotional budgets to support customer growth while ensuring value for money Excellent stakeholder management skills, with the ability to work cross-functionally with Product, Sales, Marketing, and Finance teams to deliver commercial initiatives from idea to execution

Diversity, Inclusion & Belonging

We're a Times Top 50 Employer for Gender Equality. We're endorsed by WORK180 and we're a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we're a Disability Confident Employer. Working together with our Employee Networks, we're wholly committed to ensuring that our people's voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you'd like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

Additional Information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at careers@cityfibre.com. We want to help!