Job Description

Chatterbug Limited is a National Social Enterprise providing a range of Speech and Language Therapy services. We believe in providing high-quality, evidenced-based input that provides real results. At the core of our service, we have four values that form our Chatterbug Constitution, and it guides how we conduct ourselves.

These are:

Open:

For continuous self-development, we believe in trust and transparency! We love diversity, change and new ideas.

Connected

: We're always learning from our team and community! Working together means building a community we're proud of.

Dependable:

We work hard to create a positive and comfortable atmosphere, where all employees are understood, supported and respected.

Fortitude:

Bring on bravery. Challenges are our best opportunity to learn - if we make a mistake, it's all about how we bounce back. Go beyond your comfort zone, and never be too scared to ask for help.

Job Purpose:

Our Senior Content Creator will play a pivotal, hands-on role in producing engaging, on-brand, and high-quality content across various formats. This role is ideal for a highly experienced and self-sufficient creative professional who can hit the ground running -- someone who thrives on turning briefs into brilliant content with minimal supervision.You'll be part of a supportive and dynamic creative team where your ideas, insight, and initiative are valued. While this is not a strategic or managerial position, you'll be expected to bring fresh ideas, collaborate confidently, and support others in developing their creative thinking.

Key Duties and Responsibilities: Video Content Creation

Own the full lifecycle of video production -- scripting, filming, coordinating, editing, and final delivery Understanding social media platforms, formats, trends, and knowing when to use short-form versus long-form video content. Ensure brand consistency and emotional resonance across all video work. Manage and maintain video content folders for easy access by the wider team.

Graphic & Marketing Asset Development

Design visually striking digital and offline materials, such as: Leaflets, Posters, Brochures, Social media graphics, Roller banners. Collaborate with the Marketing Manager to ensure content aligns with current campaigns.

Project Delivery

Independently manage multiple content projects simultaneously. Respond to briefs with creativity and clarity, asking the right questions to deliver effectively. Ensure content is delivered on time and adheres to brand standards.

Tools & Workflow

Use a range of creative tools including: Adobe Suite (Premiere Pro, Illustrator, Photoshop), Canva, CapCut, Brevo (or other CRM/email tools). Organise and track work using Google Calendar, Google Drive, and Jira. Able to understand complex instructions for a variety of projects, with a can-do attitude.

Reporting & Communication

Share progress in monthly marketing catch-ups. Log daily updates via Jira or other task management tools.

Qualifications & Experience

- Degree: Bachelor's degree in Marketing, Media, Design, or related field (or equivalent experience).- Experience: At least 3-5 years in a similar content creation role.- Portfolio: A portfolio showcasing a wide range of creative work is essential.- Industry Knowledge: Strong understanding of content trends, storytelling techniques, and multi-platform delivery.

Personal Attributes

Creative & Proactive: You love generating and sharing fresh ideas and staying ahead of trends. Detail-Oriented: You care about getting things right -- from typography to tone. Professional maturity and ability to take initiative without constant oversight. Supportive: You enjoy guiding others and being a helpful presence in the team. Collaborative: You're comfortable working in a creative team, bouncing ideas around, and co-creating assets. Confident Communicator: You're happy to speak up, give input, and present your ideas clearly. Demonstrated ability to work effectively across multiple projects and priorities in a dynamic environment.

Behaviours

Innovative & Knowledgeable

Demonstrates creativity in solving problems. Bring forward new ideas or methods to improve operations. Displays a strong understanding of industry trends and best practices.

Respectful

Treats others with dignity and fairness. Listens actively and values diverse perspectives. Maintains professionalism even in difficult situations.
Collaborative

Works effectively in teams, encouraging input from others. Builds strong relationships with colleagues, clients, and partners. Supports team members in achieving shared goals.
Resilient

Responds well to challenges and setbacks. Shows persistence in the face of obstacles. Maintains focus and positivity under pressure.
Customer Focused

Prioritises client needs and delivers excellent customer service. Anticipates and resolves customer issues proactively. Tailors solutions to meet client expectations.
Lead by Example

Acts with integrity and professionalism. Models desired behaviours for team members. Takes the initiative to drive progress and uphold standards.
Flexible

Adapts to changing priorities and demands. Remains open to new approaches and solutions. Manages uncertainty and ambiguity well.
Curious

Actively seeks out new knowledge and learning opportunities. Questions assumptions and explores different perspectives. Shows a passion for continuous improvement.
Results Oriented

Focuses on achieving tangible outcomes. Demonstrates a strong work ethic to meet or exceed targets. Holds themselves accountable for delivering results.
Conscious Capitalism

Demonstrates an understanding of the social enterprise model. Balances business goals with the organisation's mission to create a positive societal impact. Makes decisions with sustainability and long-term value in mind.
Job Type: Full-time

Pay: 28,000.00-31,000.00 per year

Benefits:

Enhanced maternity leave Health & wellbeing programme On-site parking
Schedule:

Day shift Monday to Friday
Education:

Bachelor's (required)
Experience:

similar content creation role: 3 years (required)
Work Location: In person