Job Description

Do you want a career within a business that is not driven by profit, but by providing excellent service? A career within a business that is sustained by a genuine community, with everyone coming together to support each other? A career with an amazing history and a bright future?


With a 120-year history, Benenden Health is a unique place to work. Whatever the department, no two days are ever the same and the opportunities are as diverse as the members we serve.


If this sounds like a place you'd like to work, we have an exciting opportunity within in our Operations team to recruit a

Senior Continuous Improvement Manager

.


Reporting to the Head of Operational Support, the post holder will play a key role within Benenden Health. Using strong knowledge of Lean Six Sigma (Black Belt preferred) the role will be driving Continuous Improvement initiatives, simplifying the member journey and realising efficiencies across the Society.


Experience in managing a small team to lead the development of the Continuous Improvement programme the successful candidate will have proven experience in stakeholder management with influencing and communication skills at all levels, including Senior Management.


The successful candidate will have a strong knowledge of Lean, Six Sigma (Black Belt preferred), automation solutions (AI) and be able to demonstrate they have: -

Developed and executed process improvement roadmap aligned with business goals and priorities. Conducted end-to-end process reviews using Lean, Six Sigma or other methodologies. Lead cross-functional improvement projects/initiatives from initiation to implementation, ensuring projects are delivered on time, within scope, and with measurable outcomes. Experienced in managing and inspiring a small team to implement improvements to the member journey across multiple functions with 1:1, objective setting and regular review meetings. Delivered CI initiatives with clear evidence of realising efficiencies / RIO.

As well as offering an annual salary of

58,500,

we are a

Smart Working organisation

, flexing our time working from home and in our registered offices depending on our meetings and workplace commitments.


Working for a business with a strong commitment to 'doing the right thing', you can expect a broad range of benefits, including.

Free Corporate Benenden Health membership Free Corporate Benenden Cash plan (helps towards Dental, optical and complimentary therapies) Free onsite car parking Up to 35 days' holiday including bank holiday and no weekend or bank holidays working. Pension with up to 10% employer contributions Discount available on other Benenden products. Employee Assistance Program Discounts and cash back on hundreds of high-street retailers Excellent training and career progression opportunities Cycle to work scheme. Free hot drinks Free fruit Employee engagement events Supporting local charities Onsite First Aiders and Mental Health First Aiders Free onsite gym

For further information on this role, please refer to the Role Profile