Job Description

Company Overview

At Age, we believe in a world where everyone can love later life. We support over 5 million people annually by providing essential companionship and advice to older adults who need it most. Our commitment to this vision drives all our trading activities and fundraising efforts.

Summary

We are seeking a dedicated Senior Co-ordinator/ Registered Manger to join our team in the heart of our operations. This role is pivotal in enhancing the quality of life for seniors by overseeing daily activities and ensuring exceptional care standards. Located in Stafford, you will play a crucial role in fulfilling our mission to support older individuals.

Responsibilities

1.1 Oversees the day to day administration of the department
1.2 Reports monthly to the Operations Manager on all aspects of service provision

1.3 Organises team meetings and other meetings as required

1.4 Organises and provides the induction and routine training of all Home Support staff

1.5 Ensures that records and systems are maintained, i.e. recording and filing systems, security and confidentiality of records

1.6 Ensures the monitoring and evaluation of services

2. Direct Service

2.1 Oversees the provision of all services.

2.2 Plans activities of workers according to clients needs

2.3 Oversees the referral of clients to other services/agencies

2.4 Oversees the assessments of clients upon referral to services

2.5 Ensures that clients with problems, or when making complaints, are dealt with promptly and efficiently.

2.6 Registered manager to oversee all aspects of personal Care service in line with CQC regulations.

3. Development

3.1 In conjunction with the Operations Manager develop new ideas/proposals for improvements/efficiencies in existing services

3.2 Assists in the development of services and working to departmental objectives

4. Financial

4.1 In conjunction with the Operations Manager is responsible for the day-to-day finances of the department

4.2 Oversees the receipt, recording and banking of monies for the department

4.3 Assists in hours worked/booked by workers for payment purposes

4.4 Reports any identified financial irregularities to the Operations Manager.

4.5 Assists in the production of monthly salary information and invoicing of clients

5. Marketing

5.1Involvement with the marketing of Home Support services

5.2 Liaises with external agencies and groups to publicise the activities of

Age UK Stafford & District

GERNERAL INFORMATION

This job description does not claim to identify all tasks involved in the post but tries to outline the main tasks. It is expected that the post holder will have a flexible attitude towards working patterns and practices to meet changing business needs of the organisation and the job description will be reviewed annually. Any variations will be consistent with the level of responsibility contained in the job description.

Qualifications

Level 5 Diploma in Leadership and Management for Adult care (or willing to work towards) or an equivalent qualification. Excellent leadership skills with the ability to inspire and motivate a team. Knowledge of dementia and Alzheimer's care practices is highly desirable. Effective communication skills for interacting with clients, families, and staff. Ability to handle challenging situations with empathy and professionalism. If you are passionate about making a difference in the lives of older adults and want to be part of a dedicated team, we invite you to apply today! Join us at Age and help create a world where everyone can love later life.
Job Type: Full-time

Pay: 12.75-13.99 per hour

Expected hours: 32.5 per week

Benefits:

Additional leave Bereavement leave Free flu jabs Free parking On-site parking Sick pay
Experience:

care: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person