Job Description

This isn't a stepping-stone role.

This is for someone who already knows what good looks like and wants to operate at the top of their game.

You're not here to be managed.

You're not here to "learn the basics."

You're here to own strategy and be trusted with our best accounts with minimal oversight.

If you're the kind of strategist who sees gaps others miss, who thinks in systems, and who takes pride in being exceptionally good at what you do, read on.

What Being Senior Actually Means Here

You'll run CRM strategy end-to-end for a portfolio of high-growth brands.

You'll be the person clients trust, creatives respect, and the founder can step away from knowing standards won't slip.

You'll decide what matters.

You'll set direction.

You'll raise the bar.

And yes, you'll still get your hands dirty when needed. Senior here doesn't mean detached.

This Role Is For You If...

You're currently in a large or bloated agency and feel the drag.

Too many layers.

Too many meetings.

Too little ownership.

You know you're capable of more, but your role has been reduced to executing someone else's thinking, navigating internal politics, or waiting for approvals that dilute good ideas.

You want to move into an environment that feels like a startup, fast-moving, high-trust, high-impact. One that sits within an agency group (CEEK Marketing, District Global) with a proven track record of growth, strong client relationships, and real momentum behind it.

You want:

Direct access to decision-makers Real ownership over strategy and outcomes The space to think properly, not just deliver tasks Clients who listen and a team that backs good judgement If that resonates, this is likely a step up, not a sideways move.

What You'll Be Doing

Owning CRM strategy for multiple clients (4-6) at once Designing and evolving full lifecycle strategies Advising founders and senior stakeholders directly, with clarity and conviction Setting the standard for email, automation, segmentation, and prioritisation Guiding copy and creative to ensure output is sharp, on-brand, and effective Using data to make decisions and explaining those decisions simply Spotting opportunities others miss and acting on them Helping raise the level of the team through example, not ego You won't be micromanaged. But you willbe expected to operate like someone who can be trusted.

You'll Likely Be a Strong Fit If...

You have deep, hands-on Klaviyo experience (and other platforms ideally) You can comfortably manage 4-6 clients without quality dropping You're commercially sharp and outcome-focused You can lead creative output without needing formal authority You're organised, decisive, and proactive by default You already use AI to move faster and think better, not to cut corners You've worked with adjacent lifecycle channels like SMS, push, or WhatsApp

How We Work

Direct access to the founder High trust, high standards Remote-first Ownership > hierarchy
This is a place for people who want to be genuinely excellent at their craft.

What You'll Get

True autonomy Serious client exposure Fast progression based on impact, not tenure A reputation that actually means something

One Final Thing

This role will require you to unlearn some things.

It won't be easy.

But if you're right for it, you'll become one of the best CRM strategists in the room.

If you're ready to play at a higher level, we want to hear from you.

Interested?

Share a sub 5 minute Loom answering the following questions:

1. Walk us through a complex automation you delivered for a business and its impact

2. Share the calibre of brands you've worked with (in terms of ARR and database sizes)

3. Tell us why you should proceed to the first round interview

We look forward to hearing from you.

Job Type: Full-time

Pay: 60,000.00-65,000.00 per year

Benefits:

Company events Company pension Work from home
Experience:

Email marketing: 1 year (required)
Language:

English (required)
Work Location: Remote