Job Description

Are you ANALYSING your next career choice?

Well, you're in luck as

Perch Group

are recruiting for a

Senior Data Analyst.

At

Perch Group

, our vision is clear: to

lead the UK debt purchase and collection industry

by harnessing cutting-edge technology to drive

ethical, efficient, and data-driven

debt resolution.

Our annual mission is to

empower

hundreds of thousands of customers to positively engage with and

resolve their outstanding debts

. We do this through an

empathetic

and

customer-centric

approach that is at the heart of our success.

What are we looking for?

We are seeking a

proactive and experienced individual

to join our growing Analytics function. The successful candidate will be responsible for

leveraging external data

effectively in collections strategies across our group companies. This is a wide role with

large scope for impact

: we are a data driven business and take data from a wide range of suppliers.

You will be equally comfortable

designing and building data pipelines

as you are

assessing ROI

of multiple suppliers and

optimising commercial models

. You will ensure that the business has

control and oversight of the data

we ingest and use as well as

proactively identifying opportunities

and working

cross-functionally

to enhance how we use the data.

So, what will your day-to-day look like?

You will work as part of the

Analytics team,

reporting into the Head of Analytics and supporting across several areas including but not limited to:

Analysis and Insight:

Lead your own and the team's analysis into the effectiveness of current external data. Identify and effectively communicate the opportunities to improve.

Data Engineering:

Collaborate with our Data and MI Teams to automate and scale mature processes, as well as quickly build new pipelines for trials

Collections Strategy

: Propose customer-centric and cost-effective strategies, using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies.

Scoring and segmentation

: Build customer segmentation, leveraging and influencing the output of our Decision Science team. Comfortable optimising for commercial and customer outcomes and building testing frameworks.

MI and Reporting

: Use SQL and Power BI to build your own reports, guiding strategic decision making. Comfortable working with stakeholder to refine requirements and independently to leverage our own insight.

Team Development

: Play an active part in your and team-member development by sharing experience and cross skilling across technologies, processes and business areas.

Change Management:

Support the Head of Analytics in prioritising and planning for large change work, building relationships with technical and delivery teams.

Governance:

Preparing and delivering input into monthly governance meetings around strategy performance, sharing the impact of your work up to Exec level.

Client Facing:

Support the Head of Analytics in communicating our Analytics proposition and strategy performance to new and existing clients

Does this sound like you?

Minimum of

3 years' experience

in a similar role within the

debt purchase, recovery, or financial services

industry. Strong data analysis and reporting skills (

SQL + visualising tool

e.g. PowerBI, Looker etc.) with the ability to drive insight from complex and disparate datasets Excellent

written and verbal communication skills

with the ability to distil complex concepts into

clear recommendations

and

influence action

at all levels. Ability to

manage multiple projects

simultaneously, meeting deadlines and maintaining quality standards. High level of

attention to detail

, ensuring accuracy in your work and helping junior colleagues do the same. Ability to

identify and resolve issues

swiftly and professionally, ensuring

minimal disruption

to operations. Ability to

collaborate effectively

with internal stakeholders, including operations, legal, and compliance teams. Good

understanding of operational processes

in a Financial Services or similar environment e.g. automated dialling, capacity planning, complaints handling etc. Experience with working in the debt purchase and recovery sector, specifically with building and enhancing collections strategy processes through quantitative insight (

desirable

). Leading workstreams that touch multiple stakeholders and effectively managing those relationships (

desirable

).

The Application Timeline

A first stage video call with the internal talent acquisition team (15-minute call) An introductory call with the hiring manager over Teams (15 - 30 minutes) A face to face or video call with the hiring manager (45 minutes - 60 minutes)
Typically, the average successful applicant will be within this timeline for 2-3 weeks. Please note we will close this role once we have enough applications for the next stages therefore you should submit your application ASAP to avoid any disappointment.

If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful as we may experience a high volume of applications.

Why you should be EXCITED to apply...

50,000 - 60,000 DOE

+ up to 20% of your annual salary, paid as a bonus.

This role is hybrid between our

Blackpool

and

Manchester Spinningfields

office - the latter a premium workspace located in the

heart of Manchester's

commercial hub with regular social events planned. Oh, and did we mention the

free coffee bar and beer tap

? Don't believe us? See for yourself! https://www.linkedin.com/feed/update/urn:li:activity:7350451348598837248

37.5 hours per week. We offer

flexible and hybrid

working

between our core hours of 8am- 6pm, Monday to Friday.

The opportunity to complete

formal qualifications

and learn on the job in a successful, growing organisation.

And many more benefits to support your

wellbeing and professional development

.

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email recruitment@perchgroup.co.uk.

PLEASE NOTE - All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.

Job Types: Full-time, Permanent

Pay: 50,000.00-60,000.00 per year

Benefits:

Casual dress Company events Company pension Cycle to work scheme Discounted or free food Free parking Health & wellbeing programme On-site parking Sick pay
Application question(s):

Are you able to work in both the Blackpool and Manchester Spinningfields offices?
Experience:

Data analyst: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Manchester M3 3AP