Job Description

End Date

Tuesday 12 August 2025

Salary Range

39,825 - 44,250

We support flexible working - click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Summary

The Loans Commercial Performance team are responsible for the pricing, trading and commercial management of our unsecured personal loan product for Lloyds, Halifax, BoS and MBNA brands.




Senior Data Analyst - Commercial Performance analyst is a varied and multi-faceted role. You will provide commercial performance and competitor insights, and identify opportunities to optimise customer loan demand. This will cover our varied distribution channels (digital, branch, telephony, aggregators), as well as our propositions and customer journeys. This role is essential to delivering our trading and commercial plan, and will also provide exposure to product management and development functions within personal loans

JOB TITLE:

Senior Data Analyst

LOCATION:

Newport / Bristol / Edinburgh / Leeds

SALARY:

39,825 - 44,250

HOURS:

Full-Time

WORKING PATTERN:

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.

About this opportunity

The Personal Loans team is responsible for meeting the lending needs of over 1m customers across the UK. The loans business provides over 6bn in new lending each year, generating 650m income per annum, with strong growth this year and in plan going forward. The purpose of the Loans Commercial Performance team is to deliver our customer lending goals, with sustainable shareholder returns, and within our risk appetite.

Key responsibilities and accountabilities

Understand customer behaviour and commercial performance drivers to support delivery of the Loans customer and financial plans Provide and present concise, insightful performance analysis to senior stakeholders Your role will involve implementing data management, controls, and governance and ensuring effective oversight to minimise data risk. You will be a champion for change, finding opportunities to improve our existing data management capabilities or transform our current ways of working with data. Your role will involve collaboration with non-technical colleagues to understand data needs for Loans Commercial Pricing, Performance, and Reporting. Identify opportunities to increase customer demand and shape future Loans propositions based on deep customer and competitor insight Work effectively with wide range of key stakeholders (e.g., GB&M, Customer Insight, Finance, Group Transformation, Customer Propositions), and with our channels to ensure they support delivery of our commercial plans

What you'll need

Proactive, self-starter with ability to self-organise, plan and prioritise activities given role variety Highly numerate and analytical, with great attention to detail Good understanding and interest in commercial drivers within a Financial Services environment Ability to translate customer & performance data into insights and provide recommendations clearly articulating the risks and benefits Results focused, a good communicator, and able to build effective relationships with stakeholders You are able to collect and integrate data from various different internal and external sources using coding languages such as VBA, SQL, Python, and SAS.

Competencies

Commercial/Business Acumen Data analysis & insights Stakeholder engagement and influencing Planning & Organising

About Working For Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.





We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.




We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15% Annual performance related bonus scheme Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.