Job Description

Details

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Reference number

426102

Salary

70,000
Circa
GBP

Job grade

Other

Contract type

Permanent

Business area

MAPS - Technology & Change

Type of role

Project Delivery

Working pattern

Flexible working, Full-time

Number of jobs available

3

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Bedford

About the job

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Job summary

Senior Delivery Manager

c.70,000per annum

Bedford

Permanent

Hybrid Working

Join us at the Money and Pensions Service (MaPS) as a Senior Delivery Manager. This role offers you the chance to make a significant impact by leading the delivery of complex, high-risk digital products and services that improve financial wellbeing across the UK. You'll be at the forefront of agile transformation, mentoring delivery managers, and driving inclusive, user-centred design.



You'll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing.

Job description

Role Overview

The Senior Delivery Manager will report directly to the Lead Delivery Manager. In this role, you will be responsible for:

Key Responsibilities:

Operate flexibly across both Delivery Manager and Scrum Master responsibilities, switching between roles as needed to support team and project delivery. Own the end-to-end delivery of digital products and services, including managing delivery schedules, timelines, risks, and issues. Collaborate closely with Product Owners, Engineering, and Test teams to ensure alignment and shared understanding of goals. Facilitate Scrum ceremonies such as sprint planning, retrospectives, daily stand-ups, and backlog refinement. Coach teams on agile principles and foster continuous improvement in delivery practices. Lead and motivate multi-disciplinary teams, including blended teams of permanent staff and third-party suppliers, to deliver high-impact digital services. Act as the main point of contact for business stakeholders, ensuring clear communication and alignment throughout the delivery lifecycle. Champion agile delivery across MaPS and actively contribute to the Delivery Management Community of Practice. Ensure compliance with relevant standards including GOV.UK service standards and accessibility. Translate business needs into actionable plans, supporting resource planning and operational delivery.

Person specification

You will need to demonstrate the following skills and experience.

To excel in this role, you will need to demonstrate:



Proven ability to operate effectively as both a Delivery Manager and Scrum Master, with the flexibility to switch between roles based on team and project needs Expertise in Agile and Lean practices, with a track record of coaching teams and innovating delivery approaches. Strong communication skills, able to engage senior stakeholders and bridge technical and non-technical discussions. Experience of delivering products with blended teams of permanent and 3rd party suppliers. A deep understanding of the product lifecycle and ability to plan across complex environments. Proven ability to maintain delivery momentum and unblock issues across teams. Experience leading successful delivery teams and fostering collaborative, transparent environments. Demonstrable experience in Agile delivery across the product lifecycle. Ability to inspire teams, facilitate feedback loops, and adapt team dynamics to suit delivery needs.

Benefits

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About Us

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.


At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values:

Caring

We care about our colleagues and the people whose lives we are here to transform.

Connecting

We will transform lives through our ability to make positive connections.

Transforming

We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."


Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity.

What We Offer

Generous Annual Leave - 30 days plus Bank Holidays Pension scheme - contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan for season tickets for buses and trains Cycle to work Scheme Subsidised eye tests & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers

Flexible Working

At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Career Development

In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Things you need to know

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Selection process details

Reserve List

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

Application Process

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Job Reference:

MaPS00943

Close Date:

21/09/25



Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Nick Heron Email : nicholas.heron@reed.com Telephone : 0300 3734295
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Recruitment team

* Email : nicholas.heron@reed.com