Job Description

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.



Within our construct business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential of every project.



We are hiring an ambitious and forward-thinking design managers, with different levels of experience, to join our established and growing team at Heathrow.

The project:

Mace is delivery partner for Heathrow across several programmes:


The Commercial Programme aims to give passengers the best airport service in the world whilst protecting existing revenue and unlocking additional revenue sources. The Asset Management and Compliance (AMC) programme maintains physical and technological assets keeping colleagues and consumers safe and secure, keeping critical functions operational and ensuring compliance to regulatory standards. The Efficient Airport Programme (EAP) is to improve Heathrow's RESILIENCE, EFFICIENCY & SERVICE STANDARDSto provide more predictable and reliable journeys while delivering operational productivity and capacity optimisation.

Due to the strong pipeline, several projects within these programmes require resources with different backgrounds (MEP and Architectural, preferred).



Our values shape the way we construct and define the people we want to join us on our journey, they are:



Safety first - Going home safe and well:


You will be an advocate of Mace's value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and compliance standards for the design resources you manage. You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio. You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.

Client focus - Deliver on our promise:


You will guide daily activities of the team of design management resources for project/s You will be responsible for supporting the delivery of design management to deliver key strategic outcomes & sub-function KPIs, directly influencing strategic development. You will be a point of contact for client design issues, ensuring relationships are managed and maintained. Review tender documentation and identify project risks Assisting the design team through the RIBA 2 to 4 design stage (generally) and the delivery team through into implementation and handover. Demonstrate design management procedures, review programmes and set design deliverables. Attend/chair design coordination team meetings as necessary during contract, maintaining minutes, and ensuring the design risk register is maintained by the P.D. Oversee identification of constraints via a clash detection exercise and manage the resolution through design solution or identification of concession. Ensure compliance with relevant legislative and client standards. Facilitate the process raising and agreeing concessions with stakeholders for derogations from ERs. Managing engagement with Building Control and CDM and Building Regulations processes related to Mace's Principal Designer role. Monitor and report on design progress, statutory approvals (building control and baggage operations authority), outstanding information required, subcontractor design, environmental/CDM issues. Managing engagement with Building Control and CDM and Building Regulations processes related to Mace's Principal Designer role. Develop and agree design input/output responsibilities between consultants and subcontractors with design responsibilities. Monitor progress and status of RFI's and document control.

Integrity - Always do the right thing:


You will implement and execute the design management system, processes and protocols to meet statutory, legal, and contractual requirements. You will support the long-term development of strategy for a function or business unit (BU), creating a sustainable business future. You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.



Create opportunity for our people to excel:


You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience. You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub. You will use your network to support business development and work winning activities.

You'll need to have:


A good understanding of the full design and construction process Be able to achieve full membership of a relevant professional body is required, and ideally you have it already. DfMA or MMC experience would be valued Aviation experience is preferred Experience in the Principal Designer role under CDM and Building Regulations is desirable, awareness of the duties is required. You are digitally savvy, can build lasting client relationships and lead strong, motivated teams. Experience with BIM 360 or ACC is appreciated You will have a construction or project management background and be hungry to grow your career and enjoy the opportunities Mace has to offer.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.



We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.



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