Job Description

London, United Kingdom; Mainz, Germany | full time | Job ID: 9418





The Medical Capabilities, Systems & Insights Lead is responsible for strategic planning and delivery of a framework to ensure that the medical affairs teams have the capabilities, guidance, systems, processes and support to fulfil their roles. Reporting to the Executive Director, Medical Excellence, the Medical Capabilities, Systems & Insights Lead is accountable for building and sustaining world-class capabilities across the Global Medical Affairs (GMA) organization.






The role combines three critical pillars

(1)

Training & Capability Development,

(2)

Medical Systems & Platforms, and

(3)

Insights Generation


-- to ensure our medical teams are equipped, enabled, and informed to drive the company's scientific and strategic objectives. The individual will partner closely with Medical Affairs leadership, Field Medical (MSL) teams, Digital/IT, Commercial Excellence, and other cross-functional stakeholders to design and implement best-in-class solutions.

Key Responsibilities

Strategic Capability & Training


Conduct recurring global training needs assessments for all GMA functions, including Global Medical Affairs, Medical Excellence, MSLs, Medical Information, and Scientific Communications teams. Design, deliver, and continuously refine a competency-based curriculum (virtual, in-person, and blended learning) that aligns with therapeutic area priorities and evolving external standards. Working closely with local Medical Affairs teams, establish and maintain a global program for Field Medical personnel, incorporating assessments and mastery milestones.




Medical Systems & Platform Ownership


Serve as global business owner for key medical platforms (e.g., Veeva CRM, content/slide libraries, medical inquiry systems, insight portals, virtual engagement tools), ensuring they are appropriately configured, documented, and compliant with all regulatory requirements. Partner with Digital/IT and external vendors to manage system roadmaps, upgrades, user acceptance testing, training, and change management. Develop and track KPIs on system performance, user adoption, and business impact, driving continuous improvement and budget optimization.




MSL Excellence & Ways of Working


Define and embed global standards for MSL role clarity, scientific engagement planning, insight capture, and metrics. Provide high-quality scientific content, tools, and playbooks that enable MSLs to deliver impactful, compliant, and differentiated engagements with external experts. Facilitate global communities of practice, sharing best practices, resources, and innovations across regions.




Insights Generation & Strategic Decision Support


Establish a harmonized framework for global insight capture, curation, and visualization--leveraging dashboards and analytics to transform data into actionable intelligence. Conduct regular synthesis of cross-functional insights (MSL, medical information, scientific congresses, digital channels) to identify trends, opportunities, and risks. Deliver strategic insight reports and facilitate discussion with senior leadership to inform medical strategy, evidence generation, and launch planning. Maintain governance for insight quality, taxonomy, and feedback loops to ensure continuous refinement.




Compliance & Quality


Ensure all training content, systems configurations, and insight processes comply with global and regional regulations, industry codes, and internal SOPs. Partner with Legal & Compliance to conduct periodic audits, gap analyses, and corrective action planning.




Team management


Lead, mentor and develop a high-performing team of congress professionals, providing clear guidance on expectations, ongoing support and development opportunities and feedback as needed. Foster a collaborative and inclusive culture focused on continuous learning, innovation, and professional growth. Provide direction and guidance to team members on strategic initiatives, operational processes, best practices, and strategic objectives.




Other


Ad hoc project support: lead and/or support initiatives as needed for to drive Medical Excellence projects and activities.

What you have to offer

Education: -


Bachelor's degree in Life Sciences, Pharmacy, Medicine, or related field. Advanced degree (PharmD, PhD, MD, MBA, or equivalent) strongly preferred.




Experience: -


+ 10 years in Medical Affairs within the biotech / pharmaceutical industry, including direct responsibility for capability building, field medical excellence, and/or medical systems management. Proven track record in transforming data/insights into strategic recommendations for senior stakeholders. People-leadership experience (direct or matrix) with evidence of developing and mentoring talent.




Preferred Requirements: -


Global or multi-regional experience working in a matrix environment. Familiarity with oncology Experience with digital learning technologies, AI-enabled analytics, and agile ways of working. Demonstrated experience leading global or regional training programs and owning system implementations (e.g., Veeva Medical CRM, LMS, insight dashboards).




Skills & Competencies: -


Strategic Thinking - Ability to craft long-term capability roadmaps that align with corporate objectives. Project Management - Strong organizational skills; able to manage multiple complex projects and vendors within budget and timelines. Digital & Technical Acumen - Proficient in medical CRM, LMS, data visualization, and collaboration platforms. Communication - Exceptional written, verbal, and facilitation skills; able to translate complex scientific and technical concepts into clear, engaging messages. Stakeholder Engagement - Builds trusted relationships with internal and external partners; adept at influencing without authority. Analytical Mindset - Comfortable with data analytics, KPI creation, and deriving actionable insights. Leadership - Inspires, motivates, and retains diverse talent; fosters a culture of continuous learning and excellence. Problem Solving - Anticipates challenges, applies structured thinking, and delivers pragmatic solutions.




Travel: -


Up to 25%, including global and regional meetings, training rollouts, and field visits.




This role will play a pivotal part in elevating our medical excellence, enabling informed decision-making, and ultimately advancing patient outcomes through impactful science.

Your Benefits:

BioNTech is committed to the wellbeing of our team members and offers a variety of benefits in support of our diverse employee base. We offer competitive remuneration packages which is determined by the specific role, location of employment and also the selected candidate's qualifications and experience.




Note: The availability, eligibility and design of the listed benefits may vary depending on the location. The final requirements for the individual use of our benefits are based on the company's internal policies and applicable law.

How to apply:

Apply now by sending us your application documents including Curriculum Vitae, copy of ID, copies of degree certificates and professional certificates, motivation letter as well as your contact details via our online form.




Please note:


Only applications sent via our online form shall be considered. By submitting your application, you acknowledge that a background check will be conducted as part of the recruitment process in accordance with applicable laws and regulations. If you are considered for the position, BioNTech will conduct the background check through our service provider 'HireRight'. You will be informed accordingly by your BioNTech-Recruiter.




We are looking forward receiving your application.

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At BioNTech, we are more than just a biotechnology company - we are a community of innovators, scientists, and leaders dedicated to revolutionizing medicine by translating cutting-edge science into survival. Your contributions here have the potential to improve the health of people worldwide, especially by addressing diseases with high medical needs like cancer and various infectious diseases.


Experience a dynamic workplace that embraces diversity in all its forms. We foster innovation, encourage creativity, and develop business strategies driven by our shared passion for advancing medicine.


Working at BioNTech means striving to achieve medical breakthroughs while growing your career in a meaningful way. Apply today and become part of a mission that has the potential to change lives around the world.


BioNTech does not tolerate discrimination, favoritism or harassment based on gender, political views, religion or belief, nationality, ethnic or social origin, age, sexual orientation, marital status, disability, physical appearance, health status or any other physical or personal characteristics. BioNTech is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer. The main thing is that you suit us, and we suit you!

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