Job Description

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement-all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values-Trust, Growth Mindset, Balance, and Humility-to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That's why we've been recognized as one of and , and were recognized on Forbes' list of America's Best Startup Employers in 2022. Notably, Iterable has also been listed on and has held a top 10 ranking on the .
With a global presence-including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide-we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our and pages. Let's shape the future of customer engagement together!
How you will make a difference:
As the Senior Director of Revenue Accounting and Operations, you'll have a tremendously impactful role of being responsible over revenue recognition and cash conversion processes for the Company. In addition, you'll be tasked with the critical role in refining processes to support a high-growth company that is expanding internationally. Reporting to the VP Controller, you will be tasked with leading various initiatives to help build scalable practices and adopt new systems. This is an incredible opportunity to join a highly motivated, fun team poised for success.
One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.
You'll get to:

• Mentor and build a world-class revenue accounting and operations team
• Lead all aspects of revenue accounting and close processes, structure enterprise deals, oversee revenue M&A activities, and manage disclosure and reporting
• Lead the end-to-end Order to cash process including Deal Desk review, Order booking, invoicing through cash collection and all the related accounting, reconciliations and reviews.
• Serve as the subject matter expert on revenue recognition rules and key stakeholder to help shape how products are sold, order form format, and deal structure.
• Optimize scalable revenue and billing systems (NetSuite ARM, SuiteBilling, Celigo) in conjunction with quoting and sales order tools.
• Take initiative to lead other areas within the Controllership.
• Lead process and policy improvement initiatives across the Controllership.
• Develop strong cross-functional relationships.
• Be a Strategic thought partner to the Controller and across the Finance organization.

We are looking for people who have:
Proven Accounting Experience: 14+ years of progressive accounting and reporting experience, with public accounting and SaaS industry experience strongly preferred. CPA required.
Technical Expertise: Strong knowledge of U.S. GAAP with emphasis on ASC606, SEC reporting standards, M&A and technical accounting for complex transactions. Familiarity with quote to cash system optimization/implementation (Salesforce CPQ, Netsuite ARM, Suitebilling)
Operational Leadership: Skilled in managing full-cycle accounting operations with attention to detail, timeliness, and accuracy. M&A integration experience preferred
Collaborative Partnership skills: Excellent communication and leadership skills with the ability to influence cross-functional teams.
A Builder mindset: Thrives in high-growth environments, balancing hands-on execution with process design and scalability.
Detail-Oriented, Yet Strategic: Comfortable rolling up your sleeves to manage the details while keeping sight of the bigger financial picture.
Why Iterable?

• Join a high-growth SaaS company making a real impact in customer engagement.
• Lead a critical function that influences strategic decision-making and investor confidence.
• Work with a collaborative, mission-driven team that values innovation, ownership, and growth.

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $188,000 - $275,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.
Recruitment Disclaimer:
Please be aware that Iterable, Inc. ("Iterable") and our official professional recruiting agencies and platforms do not:

• Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
• Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
• Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.

You may see all job vacancies on our official Iterable channels:

• Official Iterable website, Careers page:
• Official LinkedIn Jobs page:

Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Skills Required