Job Description

Job Title: Senior Education Support Officer (Appeals & Academic Misconduct)
Department: Curriculum, Learning & Assessment Service (Academic Office)
Grade: Grade 7
Salary range: \xc2\xa336,333 - \xc2\xa343,155 (pro-rata)
Working arrangements: Monday - Friday, 17.5 hours per week. Current working arrangements are hybrid, with some time in the office and some time working from home.
Closing date: Sunday 30th July 2023

The Role and the Department

This role will support the operation of the University\'s central academic appeals and academic misconduct processes. The postholder will act as caseworker for these processes, applying the University\'s General Regulations for Appeals and Misconduct, working with academic departments and faculty appeal contacts to gather relevant information, supporting Student Appeal Panel and Student Discipline Committee meetings, writing appeal and misconduct outcome reports, and communicating outcomes to students.

This role requires the post holder to provide a professional service to students, staff and external parties, high levels of confidentiality and sensitivity, and a commitment to supporting fair and transparent processes. The role may also provide support for reviews of appeals and misconduct policy and process. This role reports to the Senior Manager (Appeals & Academic Misconduct).

The Curriculum, Learning & Assessment Service (CLAS) is part of the Academic Office. The Academic Office provides a professional administrative support service to staff, students and potential students of Durham University. The Academic Registrar is the head of the department and is responsible to the Pro-Vice-Chancellor (Education) for its management. The following services fall under the remit of the Academic Office:

• Curriculum, Learning and Assessment
• Student Immigration and Funding
• Student Registry
• Student Recruitment & Admissions

All of the services are based at the Palatine Centre in Durham City.

In CLAS, we develop and implement educational guidance, policy and regulations. We manage engagement with external educational bodies and reviews, support the University\'s Education Committee (and its sub-committees), run and analyse Durham\'s national student surveys, and publish and maintain the University\'s regulations and handbooks. We work directly with departments and faculties, overseeing quality assurance and enhancement processes, and managing progress and examination processes for research degree students. We oversee student appeals and academic misconduct processes, and run the University\'s matriculation and graduation ceremonies. Our Common Awards Team manages the national Common Awards partnership, working with the Church of England and Theological Educational Institute (TEIs) partners across England, Scotland and Wales.

Times Higher Education